Annual Report 2018-19

This report covers a period which has been extremely challenging for health and social care services in our county and especially so for Healthwatch Northamptonshire. We aimed to retain our primary focus on the experience and wishes of those who use health and social care services in the county and to ensure that these are presented to decision makers and others who influence the shape of local services.

Summary: 

• Over the course of the year we attended 30 events and talked to approximately 1,500 people.
• We logged 156 individual pieces of feedback received by phone, email or on one of our ‘comment cards’ and signposted 93 people to further help, advice or support.
• This year has seen Young Healthwatch Northamptonshire go from strength to strength. They have continued to work with partners and have won some fantastic awards. The group elected their new Chair, Tanzi, and has been working extremely hard to make sure that young people across Northamptonshire have a voice.