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Information on Coronavirus


Read the advice and information from NHS England and Public Health England about the Coronavirus.

Correct as of 19/05/2020 

For the most up to date information about COVID-19 be sure to check Gov.uk.

View this page in an accessible format

Coronavirus - Stay Alert to stay safe. Go to gov.uk/coronavirus

Stay alert

We can all help control the virus if we all stay alert. This means you must:

  • Stay at home as much as possible
  • Work from home if you can
  • Limit contact with other people
  • Keep your distance if you go out (2 metres apart where possible)
  • Wash your hands regularly

Self-isolate if you or anyone in your household has symptoms.

Find out more from the Government website

If you think you might have coronavirus

The most common symptoms of coronavirus (COVID-19) are recent onset of:

  • new continuous cough and/or
  • high temperature
  • loss or change in sense of smell or taste

For most people, coronavirus (COVID-19) will be a mild illness.

What to do if you have coronavirus (COVID-19) symptoms:

Self-isolate and follow the advice on the Government website

  • Do not go to a GP surgery, pharmacy or hospital.
  • You do not need to contact 111 to tell them you’re staying at home.

Read the NHS advice about self-isolation

Use the NHS 111 online coronavirus service if:

  • you feel you cannot cope with your symptoms at home, or
  • your condition gets worse
  • your symptoms do not get better after 7 days.

If you do not have internet access, call NHS 111. For a medical emergency dial 999.

For people who are deaf or hard of hearing, the NHS 111 British Sign Language service is available here: https://interpreternow.co.uk/nhs111 or by calling 18001 111 on a textphone.

Use the NHS 111 coronavirus service

Read the NHS advice about coronavirus

How to self-isolate if you or someone in your house has coronavirus

If you have symptoms of coronavirus you should stay home and self isolate. What this means is you should not leave your house, even to do shopping, to avoid spreading the virus.

For more information about when and how to self-isolate and what this means for families visit the Government website

Find out more

Coronavirus Information Service on WhatsApp

The Government has made a new free to use service is an automated ‘chatbot’, allowing people to get answers to the most common questions about coronavirus direct from the Government.

Find out more about the service

How to avoid catching or spreading germs


  • Cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze.
  • Put used tissues in the bin straight away.
  • Wash your hands with soap and water often, and for 20 seconds – use hand sanitiser gel if soap and water are not available.
  • Try to avoid close contact with people who are unwell.


  • Do not touch your eyes, nose or mouth if your hands are not clean.

Advice for people at high risk

If you're at high risk of getting seriously ill from coronavirus, there are extra things you should do to avoid catching it. These include:

  • Not leaving your home – you should not go out to do shopping, visit friends or family, or attend any gatherings
  • Avoiding close contact with other people in your home as much as possible

If you're at high risk (clinically extremely vulnerable), you will have been contacted by the NHS National Shielding Centre or your GP. Others are at moderate risk (clinically vulnerable) are advised to stay at home but will not have been contacted by the NHS.

Read the NHS letter, watch the BSL video or read the FAQ here

NHS information about who's at higher risk from coronavirus?

NHS advice for people at high risk from coronavirus (clinically extremely vulnerable)

Government advice on shielding and protecting extremely vulnerable people

Coronavirus is affecting my mental health - what can I do?

The current Coronavirus pandemic may cause you to feel worried, anxious, or scared.

Read Healthwatch England's seven steps to looking after your wellbeing while staying informed

In recognition of the unprecedented challenges which the outbreak and extended periods of self-isolation can pose, Public Health England has published new online guidance setting out principles to follow to help people to manage their mental health during this difficult time, such as:

  • maintaining contact with friends and family via telephone and video calls, or social media
  • keeping a regular routine and sleeping pattern
  • focusing on a hobby or learning something new

Every Mind Matters has now released expert advice and top tips on how to look after your mental wellbeing if you need to stay at home during the coronavirus (COVID-19) outbreak. It also includes guidance if you’re feeling worried or anxious about the outbreak. 

Find out more

Public Health England has put together advice for parents and carers on looking after the mental health and wellbeing of children or young people during the coronavirus (COVID-19) outbreak.

Find out more

Further information

Local services and updates

Advice from other organisations

Tell us your experiences


Annual Report 2018-19

See how your feedback has made a difference to health and care services in Northamptonshire.


Read our Annual Report here

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