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Speak up and help improve mental health services in Northamptonshire

13/01/2020

We all love the NHS, but let’s make it even better this year. Tell us about your experiences of health and social care, and the changes that you would like to see made locally, in our online survey. #SpeakUp2020

People have told us that mental health and hospital discharge is their top health and care priority for 2020. 

People would like to see changes such as:

  • Better communication between services and better communication with patients/the public
  • Faster access to services, particularly GP appointments
  • Better support for specific conditions, especially for mental health

People also told us that they would like to see a single directory of local services, groups and activities that can support people’s health and care needs, to be accessible to all (not just online).

So what are we doing about it? 

We're calling on more people to share their views and experiences with us. We all value the support that social care services provide, but they need to hear from the people who use them about how they can improve. 

We want to know about your experiences at all stages of care, including:

  • How easy was it to access the help and support you needed?
  • What was your experience of care like?
  • How did you feel about the further treatment, care or support you were offered?

By taking just five minutes to speak up about what's worked and what can be improved, you can help future services improve care for you, your loved ones, and your community. It’s that simple.

How to get involved

You can share your views with us by:

Of course, if you would like to join in the conversation online to help us spread the message you can find us on Twitter and Facebook or join in with #SpeakUp2020.

Kate Holt, CEO of Healthwatch Northamptonshire said:

“We want to encourage people to come forward and have their say about how local health and care services can best support them. Healthwatch Northamptonshire is keen to understand the experiences and concerns of service users locally, so services can continue to improve how they provide care.”

Take the survey here

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Annual Report 2018-19

See how your feedback has made a difference to health and care services in Northamptonshire.

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