Mental Health Services Complaints
This applies whether you’ve given consent to be treated or whether you’ve been admitted to hospital for treatment without your consent under the Mental Health Act (that is, you’re a detained, or sectioned patient). In these pages, we tell you more about complaints about mental health services and we also explain how you can challenge a decision to detain you.
This content applies to England
Detained (sectioned) patients
Explains what happens when a mental health patient is detained in hospital under the Mental Health Act 1983 and the right to complain if you are not happy with the services received.
Appealing against detention in hospital
Explains how to appeal if you think you should not have been detained in hospital under the Mental Health Act 1983. Covers asking for a manager's review and applying to the First-tier Tribunal.
Patients accessing services voluntarily
Explains what is meant by an informal mental health patient, why you might want to complain about the mental health services you have received, who is accountable for services and the options available for making a complaint.
