It is also a useful tool for review and evaluation. Each year in February, Healthwatch staff and volunteers review the previous year’s work and set the next year’s work based on information and intelligence gathered throughout the year along with other partner and stakeholder key priorities. Healthwatch Northamptonshire’s strategic priorities are also revisited and reviewed at the same time to ensure we are aligning with Our Vision and Values.
All our work is delivered within a very tight budget, which currently stands at £195k per annum to cover staff, volunteers and operational costs e.g. premises, insurances, IT support, payroll, Investing in Volunteers accreditation etc.
To enable us to continue to provide a quality service with an experienced staff team we also offer bespoke commissioned work to key stakeholders and partners to bring in additional income throughout the year to support the Healthwatch work.
This document was ratified at the virtual Healthwatch Northamptonshire Board meeting on 16 April 2020 with the proviso that because of the Covid-19 pandemic priorities may need to change more rapidly than anticipated and that we will respond accordingly.