As part of our role to safeguard the rights and wellbeing of people who use health and social care services and those that care for them, we are asking you to tell us more about your experiences as an unpaid carer during the pandemic. We will share the findings of our survey with the service providers and planners to inform their work and help them to continue to deliver good quality care and support carers at this time.

This survey is intended for unpaid carers (sometimes referred to as ‘informal’ or ‘family’ carers). This means someone who provides unpaid care or support for a relative, friend or neighbour. This person can be an adult or child and the care is as a result of additional needs due to a disability, mental illness or a long term health condition. This excludes people providing care as part of paid work – for example working in a care home, hospital or care agency but does include people providing care for a loved one who is in receipt of Carers Allowance or a Direct Payment.

All the questions in this survey are asking you about your experiences as a person who provides unpaid care for someone who has additional needs due to disability, mental illness or a long term health condition. We are not asking about your experience of caring for other children or adults, but please do mention anything in the comment boxes if that has impacted you or your ability to care.

Please click through the pages below and then on the Submit button at the end!

1 Start 2 Guidance & info 3 Experiences of services 4 PPE 5 Other impacts 6 Tell us about you
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Please tell us your experiences using the questions below. If you need help completing the survey, would like to complete it over the phone, have any questions or would like to tell us about anything not covered by this survey, please contact us.

If you are under 18 you can fill in our Young Carers survey.

You can see this survey in different languages using the language menu at the top of this page (if you are accessing this page on a computer).

All information you give us will be held securely in accordance with the Data Protection Act 2018 and our data protection policy. We will not identify you or name you in anything we share. Find out more.

This survey will close on 28 February 2021. You can complete as much or as little of the survey as you want – all your feedback is valued.

We will also be holding focus groups or are happy to phone you to discuss your experiences. If this is something you are interested in, please sign up here.

Please do share this survey with any unpaid carers or groups you know and if a group you work with would like to share more feedback, do get in touch.