Resources to help you make a complaint
We know that making a complaint about NHS or social care services can be confusing.
We have worked with Citizens Advice to provide you with the information you need to make a complaint when things go wrong.
You can also contact us to find out how to get help with making your complaint.
Looking for a specific local complaint service?
NHS Complaints Advocacy
Every area of England has an independent NHS complaints advocacy service funded by the local authority. They can help you make a complaint about the NHS and have replaced the ICAS service. This service is open to everybody and is free of charge. The service is provided by VoiceAbility in Northamptonshire.
VoiceAbility - NHS Complaints Advocacy Service
Tel: 01604 592702 (Mon - Fri 9am to 5pm)
Unit F17, Moulton Park Business Centre
Healthwatch Northamptonshire Complaints Policy (for complaints about Healthwatch Northamptonshire)