Looking for a specific local complaint service?
NHS Complaints Advocacy
Every area of England has an independent NHS complaints advocacy service funded by the local authority. They can help you make a complaint about the NHS and have replaced the ICAS service. This service is open to everybody and is free of charge. The service is provided by VoiceAbility in Northamptonshire.
VoiceAbility - NHS Complaints Advocacy Service
Tel: 0300 303 1660 (Mon - Fri 9am to 5pm)
Email: helpline@voiceability.org
Unit F17, Moulton Park Business Centre
Redhouse Road
Moulton Park
Northampton
NN3 6AQ
Or fill out a self-referral form online
Healthwatch Northamptonshire Complaints Policy (for complaints about Healthwatch Northamptonshire)