In October 2017 members of Young Healthwatch Northamptonshire visited the two children’s wards at Northampton General Hospital. They were given a tour and were able to meet some of the staff and speak to some patients and their parents. Healthwatch Northamptonshire staff accompanied the young people on the visit and training was provided to prepare the volunteers.
This report has been written by Young Healthwatch volunteers in their own words and expresses their own opinions. It is based on their own observations and those of the people they spoke to – one child and one set of parents. The content has not been altered by either Healthwatch Northamptonshire or Northampton General Hospital except for clarification.
The report discusses observations based on the following criteria:
- Caring and involving
- Well organised and calm