Young Healthwatch Northamptonshire and Shooting Stars spent time in the Paediatric Emergency Department, Paediatric Outpatients and on Skylark children’s ward. While they were visiting they spoke to patients and members of staff to get their views and experiences too.
Overall, the young people were very impressed with the facilities the hospital had for children and young people.
They felt there was a real sense that the needs of all children and young people were put first, including young people with additional needs. The report, written by both Young Healthwatch Northamptonshire and Shooting Stars members, is the first time that Young Healthwatch and Shooting Stars have collaborated in this way.
It has been amazing to work with Kettering General Hospital, every time we visit we see more of the recommendations we have made become reality. It is fantastic that the views of young people are taken on board and acted upon.
The perspective that Young Healthwatch brought was refreshing. We learned a lot from their visit and will be using the new perspective they gave us – looking at things through the eyes of young person – in other pieces of work in the future. We plan to continue to work with Young Healthwatch and visit local schools to capture more of the experience of children when they visit hospital – either to be treated or with relatives.