All media requests and contacts should come to the CTCIC Chief Executive Officer (CEO). If any members of CTCIC managed boards, their staff members or volunteers receive contact from the media making enquiries about a response to issues in local health and social care, or any other matter affecting CTCIC, they should refer the enquiry, without comment, to the CEO.
The CTCIC CEO will decide whether a press statement or release should be issued. There may be occasions when CTCIC declines to issue a statement.
Matters related to staff or to individuals involved with CTCIC, and all its organisations/contracts, for example Healthwatch Northamptonshire (HWN) and Healthwatch Rutland (HWR) should never be discussed outside the organisation.