The visit team found that staff were friendly, positive and were able to explain how their aspirations are in line with national guidelines (Better Births). Posters were eye-catching, easy to read and in the relevant places with nice pictures and decals on walls. However, posters and pictures needed to reflect more diversity in ethnicity and different family forms and the number of different roles and uniforms was confusing, complicated and inconsistent, with posters not clearly showing the distinction in uniforms.
- Ultrasound and Gynaecology Outpatients: The unit was very welcoming with a children's play area beautifully decorated. There was a "Time For Tots" magazine bundle available for all expectant families to learn about what is on in the local area.
- Fetal Health Unit: On entering the unit it was very bright, neat, tidy and quiet. There were white boards with information on them including staff who were on shift but no displays with staff photos on and no poster to say what each uniform colour means.
- Labour Ward: There was a welcome sign written in different languages and it was a beautiful eye-catching welcome for any mother from the top three diverse language groups surrounding Kettering.