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Your spotlight on local services

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Help making a complaint

Take a look at our practical resources to help you make a complaint about NHS health and social care services. 

We know that making a complaint about NHS or social care services can be confusing so Healthwatch England has worked with Citizens Advice to produce a series of guides to help you make a complaint or raise a concern.

You can find out more about what's involved in making a complaint about a particular service and see what your next steps might be. There are tips and tools such as letter templates and other practical resources to support you to make an effective complaint. You can also contact us for further advice about making your complaint.