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Tell us your experiences

Almost everyone has experience of interacting with NHS administrative processes and staff. This includes activities such as booking appointments, registering with a GP surgery and corresponding with NHS services in writing or over the phone. These processes are key in supporting the NHS to deliver care to millions of patients each week.

We are asking people to tell us about their recent experiences of poor NHS administration (within the last year).

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We want to know your experiences of using EMAS from the last 12 months. We will be collating patient stories across Healthwatch in the East Midlands. This will help us get a picture of how the service meets the needs of those in our area. 

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Nearly 300 people shared their experiences and views on how to improve health and care services in Northamptonshire through our surveys and joint community engagement event with Northamptonshire Health and Care Partnership.

Find out what they said

We are pleased to announce Healthwatch Northamptonshire has been recognised as highly commended in the ‘Helping more people to have their say’ category at the 2019 Healthwatch Network Awards.

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Veronica Male is a Chartered Legal Executive at a Northamptonshire solicitors, specialising in Court of Protection work and has been a volunteer with Healthwatch Northamptonshire for almost 2 years.

As part of Volunteer’s Week Veronica spoke to us about her role and why she thinks volunteering helps her in her job as a Legal Executive.

Please take some time to complete our very quick poll!

We are currently asking about your experiences of using NHS 111.

Please complete the poll here!

Local and national health and social care organisations often want to know what you think about changes they want to introduce. Some of the issues that these organisations are currently asking could affect people who use health and social care services, so it is important that you have your say.

Read more about current consultations here

We are here to make sure your voice is heard and that you get the best out of health and care services in Northamptonshire. This short animation explains in just one minute what are we all about. 

Check out our one minute video and see how we can help you!

Our vision: Healthwatch Northamptonshire will be a strong, resolute and independent community champion. We will give local people a voice and work in partnership to influence the design and quality of health and social care provision so that all local people have an opportunity for an improved quality of life.

Click here for more information