1. We want your views of using emergency ambulance services

    News -

    To support our work on ambulance response times, we need your recent experiences of calling for an emergency ambulance.

  2. Annual Report 2018-19

    Report -

    Read all about our year!

  3. Annual Report 2017-18

    Report -

    2017/18 has been an exciting year for us, albeit not without continuing financial challenges.

  4. Fifteen Steps for Maternity at Kettering General Hospital

    Report -

    Together with Northamptonshire Maternity Voices Partnership, we carried out a 15 Steps Maternity Visit across both hospital trusts in Northamptonshire – Northampton General Hospital and Kettering General Hospital. This is the report for KGH.

  5. Fifteen Steps for Maternity at Northampton General Hospital

    Report -

    Together with Northamptonshire Maternity Voices Partnership, we carried out a 15 Steps Maternity Visit across both hospital trusts in Northamptonshire – Northampton General Hospital and Kettering General Hospital. This is the report for NGH.

  6. Young Healthwatch Northamptonshire and Shooting Stars Visit to Kettering General Hospital

    Report -

    A group of young volunteers from Young Healthwatch Northamptonshire and Shooting Stars (a group for young people in Northamptonshire with Special Educational Needs or Disabilities) spent the day at the children’s areas at Kettering General Hospital.

  7. Young Healthwatch Northamptonshire Annual Report 2017-18

    Report -

    Young Healthwatch Northamptonshire had a busy year during 2017-18! Check out their mini Annual Report to find out more.

  8. Annual Report 2016-17

    Report -

    Last year was another busy year for Healthwatch Northamptonshire! You can read all about it in our Annual Report 2016/17.

  9. Make Your Voice Count - Views and experiences of health and social care in Northamptonshire, specifically cancer, diabetes and dementia

    Report -

    Between October 2015 and January 2016 Healthwatch Northamptonshire (HWN) carried out our third annual ‘Make Your Voice Count’ campaign.

  10. A report on patient experience at Kettering General Hospital NHS Foundation Trust

    Report -

    Healthwatch Northamptonshire has published a report on patient experience of Kettering General Hospital NHS Foundation Trust (KGH)

  11. The views of people using Musculoskeletal (MSK) services and staff delivering MSK services

    Report -

    Working in partnership with the local NHS, we wanted to find out what patients and staff thought of current services and how they could be improved.

  12. Patient experience at Northampton General Hospital NHS Trust Report

    Report -

    Healthwatch Northamptonshire (HWN) was asked to provide the Care Quality Commission (CQC) with any information and intelligence we held about the experiences and views of people who have received care at Northampton General Hospital

  13. Young Healthwatch Visit to Northampton General Hospital

    Report -

    Young Healthwatch Northamptonshire were given a tour and were able to meet some of the staff and speak to some patients and their parents at Northampton General Hospital.

  14. Discharge from hospital and follow up support

    Report -

    Healthwatch Northamptonshire sought to find out the experiences of patients being discharged from the two general hospitals in Northamptonshire - Kettering General Hospital (KGH) and Northampton General Hospital (NGH).

  15. Healthwatch Northamptonshire’s report on people’s experiences of services provided by NHFT

    Report -

    We have published our report on the experiences of people using services provided by Northamptonshire Healthcare NHS Foundation Trust (NHFT).

  16. Young Healthwatch Northamptonshire Visit to Kettering General Hospital

    News -

    In July 2016 two Young Healthwatch volunteers visited Skylark Ward (the children’s ward) at Kettering General Hospital (KGH) in order to give feedback to the hospital about this ward from the perspective of young people.

  17. Northampton General Hospital 24 hour survey in A&E

    Report -

    To gain a better understanding of why more patient are attending A&E and whether anything can be done to prevent inappropriate attendances, NGH, with the help of Healthwatch Northamptonshire, conducted a survey of ‘walk-in’ patients attending A&E.

  18. Annual Report 2015-16

    Report -

    Read all about our year!

  19. Survey of people waiting in Accident and Emergency at Northampton General Hospital, Kettering General Hospital and Corby Urgent Care Centre

    Report -

    Healthwatch volunteers and staff asked 565 people in the waiting areas at Northampton General Hospital A&E, Kettering General Hospital A&E and Corby Urgent Care Centre about their experiences of A&E and urgent care.

  20. Annual Report 2014-15

    Report -

    Read all about our year!

  21. Survey of patients waiting in Accident and Emergency at Northampton General Hospital

    Report -

    We asked 173 people in the A&E waiting area at NGH about what other services they had tried to access before going to A&E and what their experience was

  22. Annual Report 2013-14

    Report -

    Read all about our year!

  23. Make Your Voice Count Report

    Report -

    During September and October 2013, Healthwatch Northamptonshire ran a campaign called “Make Your Voice Count”.

  24. Dr David N Jones talks about A&E pressures on BBC Look East

    News -

    Healthwatch Northamptonshire Chair, David N Jones, spoke on BBC Look East about the building pressures for A&E and the changes to performance targets.

  25. Young Healthwatch Northamptonshire Takeover Day

    News -

    Young Healthwatch Northamptonshire volunteers took part in activities to find out more about Northampton General Hospital and Kettering General Hospital and to give young people a taste of future careers in the NHS

  26. Speak up and help improve services in Northamptonshire

    News -

    We all love the NHS, but let’s make it even better this year. Tell us about your experiences of health and social care, and the changes that you would like to see made locally, in our online survey. #SpeakUp2020

  27. The ‘Big Ideas’ people in Northamptonshire think would improve local health and care services

    Report -

    Healthwatch Northamptonshire and NHCP NHS Long Term Plan community engagement report now published!

  28. What would to do to improve local health services? #WhatWouldYouDo

    News -

    With growing pressure on the NHS – people living longer, more people living with long-term conditions, and lifestyle choices affecting people’s health – changes are needed to make sure everybody gets the support they need.

  29. Young Healthwatch attend training on how to use the 15 Steps Challenge tool

    News -

    This week we were pleased to run training about NHS England's 15 Step Challenge for young people from local Young Healthwatch's across the country.

  30. Northamptonshire Health, Care and Wellbeing Plan

    News -

    Join the conversation and have your say

  31. Most people still getting good care – but health and care system is ‘straining at the seams’, making future quality precarious

    News -

    This year’s State of Care shows that, thanks to the efforts of staff and leaders, the quality of health and social care has been maintained despite very real challenges and the majority of people are getting good, safe care.

  32. Quick poll results - Over half of you told us you find making a GP appointment difficult!

    News -

    Our September quick poll asked you how you find making an appointment with your GP surgery. Thank you to the 213 people who took part!

  33. CQC publishes its review of how local health and social care systems work together in Northamptonshire

    News -

    The Care Quality Commission (CQC) has published its findings following a review of health and social care services in Northamptonshire.

  34. Young Healthwatch Northamptonshire takes part in Takeover Day

    News -

    Young Healthwatch Northamptonshire took part in Takeover Day at Kettering General Hospital.

  35. Kettering General Hospital and Young Healthwatch Northamptonshire shortlisted for National Award

    News -

    Kettering General Hospital and Young Healthwatch Northamptonshire have been shortlisted for a national award for work they have undertaken with young people.

  36. Kettering General Hospital and Young Healthwatch Northamptonshire wins PENNA award in 'Team of the Year' Category

    News -

    Kettering General Hospital and Young Healthwatch Northamptonshire have won a national award for work they have undertaken with young people.

  37. Young Healthwatch Northamptonshire and Shooting Stars premier video about visit to Kettering General Hospital

    News -

    Young Healthwatch Northamptonshire and Shooting Stars teamed up to create a short film about their visit to Kettering General Hospital.

  38. Joint Community Engagement Event – 2 May 2019

    News -

    To inform future changes in the health and care system in the county, Connected Together CIC, Healthwatch Northamptonshire and Northamptonshire Health and Care Partnership (NHCP), held a successful community engagement event with around 90 attendees.

  39. Thank you: Nearly 300 people told Healthwatch Northamptonshire what they think would make health and care better

    News -

    Local people shared their views about how they want local health and care services to improve.

  40. The CQC rates EMAS as ‘Good’ overall and ‘Outstanding’ for caring

    News -

    Congratulations to East Midlands Ambulance Service (EMAS) which was graded overall as 'Good', with 'Outstanding' for the care that it provides, in the recent Care Quality Commission inspection report.

  41. Our Volunteer roles

    Report -

    There are different ways in which you can become involved depending on your interests and how much time you would like to commit.

  42. Have you had a bad experience of NHS administration? We need your views.

    News -

    Have you had problems with NHS administrative processes, such as booking appointments, referrals, prescriptions or other correspondence with NHS services? We want to hear how people's care experience has been affected by poor NHS administration.

  43. Healthwatch Northamptonshire’s support for health and care services and the people using them during the pandemic

    News -

    As a statutory body, Healthwatch has the role of working with others to both help communities have clear and accurate information and advice and safeguard the rights and wellbeing of people who use health and social care services.

  44. Share your experience of health and social care services during the COVID-19 pandemic so we can help services better help you

    News -

    During the current crisis, it is really important that we hear about your good and bad experiences of health and social care.

  45. Annual Report 2019-20 - Guided by you

    Report -

    During 2019-20 we undertook some exciting projects and continued to ensure that the views and needs of the people of Northamptonshire are considered, particularly as services and organisations are restructured.

  46. Enter and View - Hospitals

    Report -

    Healthwatch Northamptonshire volunteers Sheila White and Wendy Patel visit the wards and departments at Kettering General Hospital to carry out '15 Step Challenge' audits.

  47. The future of health and social care in Northamptonshire workshop report

    Report -

    On the 14 May 2015 Healthwatch Northamptonshire invited the heads of the local health and social care providers to a workshop to discuss the future of health and social care in Northamptonshire.

  48. 15 Steps Maternity 'Virtual Visit' report

    Report -

    Volunteers from Northamptonshire’s Maternity Voice Partnership and Healthwatch Northamptonshire conducted a virtual 15 Steps Visit of the labour and postnatal wards at Northampton General Hospital and Kettering General Hospital on 30 June 2020.

  49. Restoring Breast Screening Services in the Midlands

    News -

    NHS Breast Screening services have been affected by a range of clinical and operational impacts due to the Covid-19 pandemic. Local breast screening services took the decision to reschedule appointments and invitations for tests to a later date.