1. Make Your Voice Count Report

    Report -

    During September and October 2013, Healthwatch Northamptonshire ran a campaign called “Make Your Voice Count”.

  2. Patient experience at Northampton General Hospital NHS Trust Report

    Report -

    Healthwatch Northamptonshire (HWN) was asked to provide the Care Quality Commission (CQC) with any information and intelligence we held about the experiences and views of people who have received care at Northampton General Hospital

  3. Information and Signposting

    Advice and Information -

    Healthwatch Northamptonshire's information and signposting support is confidential and free. Below are some useful links or search our advice and information page for lots more articles.

  4. Care Quality Commission

    Advice and Information -

    The Care Quality Commission (CQC) is the inspector and regulator for health and adult social care facilities in England.

  5. Citizens Advice Bureau (CAB)

    Advice and Information -

    Find Help with Debt, Benefits, Housing, Employment and other common issues.

  6. AccessAble Online Accessibility Checker

    Advice and Information -

    The Accessibility Checker provides accessibility information for many venues in Northamptonshire.

  7. NICE Care Guides

    Advice and Information -

    A list of NICE's social and intermediate care guides

  8. VoiceAbility

    Advice and Information -

    VoiceAbility provide advocacy for people who need help to have their voice heard and to make complaints to health and social care services.

  9. Annual Report 2013-14

    Report -

    Read all about our year!

  10. Survey of patients waiting in Accident and Emergency at Northampton General Hospital

    Report -

    We asked 173 people in the A&E waiting area at NGH about what other services they had tried to access before going to A&E and what their experience was

  11. The views of people using Musculoskeletal (MSK) services and staff delivering MSK services

    Report -

    Working in partnership with the local NHS, we wanted to find out what patients and staff thought of current services and how they could be improved.

  12. NHS Dentist Complaints

    Advice and Information -

    NHS dental care is usually very good and most people don’t have any problems. But occasionally things can go wrong. This page tells you where to start if you have a problem with an NHS dentist.

  13. Complaints about other NHS services

    Advice and Information -

    NHS care is usually very good and most people don’t have any problems. But occasionally things can go wrong. This page tells you more about how to raise concerns about health services that aren’t GPs, hospitals and dentists.

  14. NHS hospital complaints

    Advice and Information -

    The care you receive in an NHS hospital is usually very good and most people don’t have any problems. But occasionally things can go wrong. This page tells you where to start when you want to sort out a problem with an NHS hospital.

  15. Mental Health Services Complaints

    Advice and Information -

    If you’re unhappy about your treatment for a mental health problem, you may be able to make a complaint.

  16. A report on patient experience at Kettering General Hospital NHS Foundation Trust

    Report -

    Healthwatch Northamptonshire has published a report on patient experience of Kettering General Hospital NHS Foundation Trust (KGH)

  17. The Care Act 2014

    Report -

    There are new duties for local authorities, as well as changes to how care is charged for, who has to pay and how much people will have to pay towards their care.