1. A report on a survey of Young People’s Wellbeing in Northamptonshire

    Report -

    Healthwatch Northamptonshire and the Northamptonshire Young Leaders carried out a survey on the wellbeing of young persons aged 11-25 across the county

  2. A report on Healthwatch Northamptonshire’s Young People’s Health and Wellbeing Conference

    Report -

    Healthwatch Northamptonshire’s Young People’s Conference, held on the 18 February 2015, was planned and designed to be a positive and fun day to enable young people between the ages of 12 and 18 to engage with other young people and professionals.

  3. A report on Healthwatch Northamptonshire’s public engagement campaign

    Report -

    Throughout October, November and December 2014, we ran our public engagement campaign, Make your Voice Count 2. Our aim is to engage with the community and gather your views and experiences.

  4. Patient experiences of GP services in Northamptonshire

    Report -

    Healthwatch Northamptonshire visited 25 GP practices in 2014 and spoke to 234 people. We spoke to the practice managers to find out more about how their practice works, what they thought worked well and their views on the challenges faced.

  5. The future of health and social care in Northamptonshire workshop report

    Report -

    On the 14 May 2015 Healthwatch Northamptonshire invited the heads of the local health and social care providers to a workshop to discuss the future of health and social care in Northamptonshire.

  6. A summary of parents’ experiences of using the health visiting service in Northamptonshire

    Report -

    Healthwatch Northamptonshire volunteers interviewed 221 parents in 8 locations across Northamptonshire. We found that the majority of parents were satisfied with the service in general, especially when they had specific concerns.

  7. Annual Report 2014-15

    Report -

    Read all about our year!

  8. Report on the Domiciliary Care Lay Monitoring Project Phase 2: November 2014 – March 2015

    Report -

    We have been finding out what people who use domiciliary care and their families think about the quality of this essential service.

  9. Healthwatch Northamptonshire’s report on people’s experiences of services provided by NHFT

    Report -

    We have published our report on the experiences of people using services provided by Northamptonshire Healthcare NHS Foundation Trust (NHFT).

  10. Survey of people waiting in Accident and Emergency at Northampton General Hospital, Kettering General Hospital and Corby Urgent Care Centre

    Report -

    Healthwatch volunteers and staff asked 565 people in the waiting areas at Northampton General Hospital A&E, Kettering General Hospital A&E and Corby Urgent Care Centre about their experiences of A&E and urgent care.

  11. The views of parents/carers, staff and volunteers on services for under 5s delivered by Children’s Centres and Library Plus in Northamptonshire

    Report -

    Healthwatch Northamptonshire (HWN) Children, Young People and Families working group visited Library Plus and children’s centre services in Northamptonshire to hear from families, staff and volunteers about the services provided for children under 5.

  12. 10 top tips to get the most out of your GP appointment

    Advice and Information -

    We know from our conversations with the public that some patients report feeling rushed during appointments and struggling to make themselves heard. Here are some tips that could help you get the most out of visiting your GP.

  13. Enter and View Reports - GP Practices

    Report -

    Healthwatch Northamptonshire visited 25 GP practices in 2014 and spoke to 234 people. We spoke to the practice managers to find out more about how their practice works, what they thought worked well and their views on the challenges faced.

  14. Enter and View Reports - Residential and Nursing Homes

    Report -

    Healthwatch Northamptonshire reports on its Enter and View visits to residential and nursing homes

  15. Enter and View - Other Providers

    Report -

    Healthwatch North and West Northamptonshire is able to use it's Enter and View role to look at and report on a variety of health and social care services, including privately run services, where public money is used to provide care.

  16. Make Your Voice Count - Views and experiences of health and social care in Northamptonshire, specifically cancer, diabetes and dementia

    Report -

    Between October 2015 and January 2016 Healthwatch Northamptonshire (HWN) carried out our third annual ‘Make Your Voice Count’ campaign.

  17. Annual Report 2015-16

    Report -

    Read all about our year!

  18. A report on the views of children and young people with SEND in Northamptonshire

    Report -

    Since September 2015, HWN has engaged with CYP with Special Educational Needs and Disabilities (SEND) using a variety of activity and methods.

  19. Training and Consultancy Services

    Advice and Information -

    Connected Together can help organisations in many ways to effectively engage with your community.

  20. Healthwatch Northamptonshire Understanding Mental Health Easy Read Guide

    Report -

    This information guide has been produced by Healthwatch Northamptonshire and is an introduction to mental health, possible problems and what help is available. It has been written for Children and Young People and their friends and family.

  21. Healthwatch Northamptonshire Understanding Mental Health Easy Read Guide - Matthew's Story

    Report -

    A young persons guide to understanding mental health - telling the story of Mattew

  22. Northampton General Hospital 24 hour survey in A&E

    Report -

    To gain a better understanding of why more patient are attending A&E and whether anything can be done to prevent inappropriate attendances, NGH, with the help of Healthwatch Northamptonshire, conducted a survey of ‘walk-in’ patients attending A&E.

  23. Revolutionising Engagement and Involvement Workshop Report

    Report -

    In May 2016 Healthwatch and the Patient Congress jointly held a public engagement event focusing on ‘Revolutionising Engagement and Involvement’.

  24. Young Healthwatch Northamptonshire Visit to Kettering General Hospital

    News -

    In July 2016 two Young Healthwatch volunteers visited Skylark Ward (the children’s ward) at Kettering General Hospital (KGH) in order to give feedback to the hospital about this ward from the perspective of young people.

  25. The views of Children and Young People in Northamptonshire about Eating Disorders

    Report -

    Young Healthwatch Northamptonshire (YHW) carried out a survey asking Children and Young People (CYP) aged 9 to 24 about their knowledge and awareness of eating disorders.

  26. Eating Disorders and Body Image - Issues affecting LGBTQ Young People

    Report -

    Healthwatch Northamptonshire and Young Healthwatch Northamptonshire conducted an Eating Disorder survey, gathering views of over 2,000 young people locally with a focus group session with young people who attend the OUT THERE LGBTQ youth group.

  27. 10 top tips to get the most out of your dental appointment

    Advice and Information -

    Everyone should be able to access good quality NHS dental services. Take a look at our top tips to help you get the most out of your next dental appointment.

  28. Northamptonshire Sustainability Transformation Plan (STP)

    Report -

    The Northamptonshire Sustainability and Transformation Plan (STP) sets out how health and social care in our county will change over the next five years.

  29. Healthwatch England launch the 'Because We All Care' campaign with the CQC

    News -

    Everyone has different experiences of care - Healthwatch England wants to hear feedback on health and social care from everyone. Tell them about your care to make sure services work better for us all.

  30. Experiences and opinions of NHS 111 First in Northamptonshire

    Report -

    Together with Northamptonshire Clinical Commissioning Group (CCG), Healthwatch North and West Northamptonshire found out what people thought of the new NHS 111 First service.

  31. News and reports

    Page -

  32. We have been awarded the Investing in Volunteers accreditation!

    News -

    Healthwatch North and West Northamptonshire have been awarded the Investing in Volunteers (IiV) accreditation due to our volunteers hard work in the community to improve health and social care services.

  33. What are your experiences of accessing a GP appointment in Northamptonshire?

    News -

    We want to know about your experiences with accessing GP services in Northamptonshire.

  34. Annual Report 2021-2022 - Championing what matters to you

    Report -

    Our 2021-2022 Annual Report looks at the work that we completed last year whilst still being limited by the new ways of working. Despite the year's challenges we continue to work relentlessly to ensure the public's voice was heard.

  35. Young People’s Views of the Transition to Adult Mental Health Services

    Report -

    Young Healthwatch Northamptonshire (YHWN) worked with Northamptonshire Clinical Commissioning Group (NCCG) to help improve young people’s transition from youth to adult mental health services.

  36. Our Confidentiality Policy

    Report -

    During their employment, in the case of directors, board members, staff, or in their capacity of volunteers, persons will most certainly have access to or have sight of documents and other information that is of a confidential nature.

  37. Our Code of Conduct with CYP

    Report -

    This Code of Behaviour must be used in conjunction with CTCIC’s Safeguarding Policies and Procedures.

  38. Our Safeguarding of Vulnerable Adults Policy

    Report -

    The purpose of this policy is to outline the duty and responsibilities of staff, Board members and volunteers in relation to the protection of vulnerable adults from abuse.

  39. Our Customer Care Policy

    Report -

    This policy covers Connected Together CIC and all its contracts and managed organisations.

  40. Our Data Protection Policy

    Report -

    This policy supports the legal requirements of the General Data Protection Regulation, and the Data Protection Act 2018 (the UK’s interpretation of the European GDPR), which places certain obligations on CTCIC.

  41. Our Declaration of Interests Policy

    Report -

    Connected Together Community Interest Company (CTCIC) Board has overall responsibility for volunteers within CTCIC, its organisations, contracts, and subsidiaries,

  42. Our Equality and Diversity Policy

    Report -

    Connected Together CIC is committed to encouraging equality and diversity among our employees and volunteers and eliminating unlawful discrimination.

  43. Our Harassment and Dignity Policy

    Report -

    This policy is intended to provide help and support to Connected Together volunteers who feel that they have been denied the right to be treated with dignity and respect

  44. Our Online and Virtual Meetings policy

    Report -

    It is very important that every member of staff and volunteer who works with CTCIC/Local Healthwatch is aware of their role and responsibilities online and have clear guidelines under which to operate.

  45. Our Safeguarding Children and Young People Policy

    Report -

    This policy refers to children and young people (CYP). For the purposes of this policy a child, as defined by the Children Act 1989 and 2004, is anyone who has not yet reached their 18th birthday.

  46. Our Volunteer and Expenses Policy

    Report -

    In carrying out Connected Together CIC’s (CTCIC’s) approved business and activities board members and volunteers could incur expenses. We want to be sure that everyone has an equal opportunity to take part in Connected Together.

  47. Our Whistleblowing Policy

    Report -

    Whistleblowing is a disclosure of information by individuals that relates to danger, fraud, illegal or unethical conduct of the employer, an employee, board member or volunteer. It need not be a matter of financial governance.

  48. Our Environmental Policy

    Report -

    CTCIC recognises that under environmental legislation it has responsibility and accountability for its impacts on the environment created (both directly and indirectly) by our operations, services, and activities.

  49. Our ICT Acceptable Use policy

    Report -

    The purpose of this policy is to ensure that all ICT equipment used by Connected Together CIC, (from hereinafter referred to as CTCIC) and all contracts it holds is used effectively, safely, and legally