1. Enter and View Reports - GP Practices

    Report -

    Healthwatch Northamptonshire visited 25 GP practices in 2014 and spoke to 234 people. We spoke to the practice managers to find out more about how their practice works, what they thought worked well and their views on the challenges faced.

  2. Enter and View Reports - Residential and Nursing Homes

    Report -

    Healthwatch Northamptonshire reports on its Enter and View visits to residential and nursing homes

  3. Enter and View - Other Providers

    Report -

    Healthwatch North and West Northamptonshire is able to use it's Enter and View role to look at and report on a variety of health and social care services, including privately run services, where public money is used to provide care.

  4. Make Your Voice Count - Views and experiences of health and social care in Northamptonshire, specifically cancer, diabetes and dementia

    Report -

    Between October 2015 and January 2016 Healthwatch Northamptonshire (HWN) carried out our third annual ‘Make Your Voice Count’ campaign.

  5. Annual Report 2015-16

    Report -

    Read all about our year!

  6. A report on the views of children and young people with SEND in Northamptonshire

    Report -

    Since September 2015, HWN has engaged with CYP with Special Educational Needs and Disabilities (SEND) using a variety of activity and methods.

  7. Training and Consultancy Services

    Advice and Information -

    Connected Together can help organisations in many ways to effectively engage with your community.

  8. Healthwatch Northamptonshire Understanding Mental Health Easy Read Guide

    Report -

    This information guide has been produced by Healthwatch Northamptonshire and is an introduction to mental health, possible problems and what help is available. It has been written for Children and Young People and their friends and family.

  9. Healthwatch Northamptonshire Understanding Mental Health Easy Read Guide - Matthew's Story

    Report -

    A young persons guide to understanding mental health - telling the story of Mattew

  10. Northampton General Hospital 24 hour survey in A&E

    Report -

    To gain a better understanding of why more patient are attending A&E and whether anything can be done to prevent inappropriate attendances, NGH, with the help of Healthwatch Northamptonshire, conducted a survey of ‘walk-in’ patients attending A&E.

  11. Revolutionising Engagement and Involvement Workshop Report

    Report -

    In May 2016 Healthwatch and the Patient Congress jointly held a public engagement event focusing on ‘Revolutionising Engagement and Involvement’.

  12. Young Healthwatch Northamptonshire Visit to Kettering General Hospital

    News -

    In July 2016 two Young Healthwatch volunteers visited Skylark Ward (the children’s ward) at Kettering General Hospital (KGH) in order to give feedback to the hospital about this ward from the perspective of young people.

  13. The views of Children and Young People in Northamptonshire about Eating Disorders

    Report -

    Young Healthwatch Northamptonshire (YHW) carried out a survey asking Children and Young People (CYP) aged 9 to 24 about their knowledge and awareness of eating disorders.

  14. Eating Disorders and Body Image - Issues affecting LGBTQ Young People

    Report -

    Healthwatch Northamptonshire and Young Healthwatch Northamptonshire conducted an Eating Disorder survey, gathering views of over 2,000 young people locally with a focus group session with young people who attend the OUT THERE LGBTQ youth group.

  15. 10 top tips to get the most out of your dental appointment

    Advice and Information -

    Everyone should be able to access good quality NHS dental services. Take a look at our top tips to help you get the most out of your next dental appointment.

  16. Northamptonshire Sustainability Transformation Plan (STP)

    Report -

    The Northamptonshire Sustainability and Transformation Plan (STP) sets out how health and social care in our county will change over the next five years.

  17. Our Enter and View Policy

    Report -

    The purpose of this policy and procedure document is to ensure that Healthwatch (HW) staff, volunteers and external stakeholders are clear when, where and how Enter and View is carried out.

  18. Our Complaints Policy

    Report -

    Individuals and organisations have the right to express their views about the performance of Connected Together CIC. Anyone who is dissatisfied with any aspects of the service received by CTCIC can make a complaint under this policy.

  19. Our Record Keeping and Retention Schedule policy

    Report -

    In general, the staff records (including those of volunteers) should be retained for 6 years after the end of employment, but need only contain sufficient information in order to provide a reference (e.g. training and disciplinary records).

  20. Tell us about your experiences with the Corby Urgent Care Centre (CUCC)

    News -

    In February, Healthwatch North and West Northamptonshire will be commencing enter and view visits to the Corby Urgent Care Centre (CUCC) where we will observe the care they provide.

  21. Join us for the Wellingborough sight loss open day

    News -

    Join us on Monday 20th March for the Wellingborough sight loss open day in partnership with the Macular Society.

  22. Our Board Meeting Minutes from 2022

    Report -

    Read the minutes from our board meetings that took place in 2022

  23. Our report on the Young People's Health and Wellbeing survey

    News -

    Young Healthwatch Northamptonshire, supported by Healthwatch East and North Northamptonshire, have released their report on young people’s health and wellbeing in East Northamptonshire.

  24. Unannounced visit to Northampton General Hospital Accident and Emergency Department

    News -

    Volunteers from Healthwatch North and West Northamptonshire visited Northampton General Hospital's A&E department unannounced using their statutory power to conduct Enter and View visits on 31st January 2023.

  25. Unannounced visit to the Kettering General Hospital Accident and Emergency Department.

    News -

    Healthwatch North and West Northamptonshire unannounced visit to Kettering General Hospital Accident and Emergency Department

  26. Access to mainstream crisis services for D/deaf and hard of hearing people

    Advice and Information -

    Shout currently provide a 24/7 free text service for times where D/deaf people feel they need immediate support.

  27. Our report on the publics' views about accessing GP appointments in Northamptonshire

    News -

    Healthwatch North and West Northamptonshire created a short survey to ask the public their views on what was working and what could be improved to enhance the accessibility of GP services in the county.

  28. Our Annual Work Plan for 2023-2024

    News -

    Read the HWNW Workplan to find out our planned activity for 2023-2024.

  29. Disclosure and Barring Service Policy

    Report -

    The Connected Together DBS policy covers staff and volunteers across all Connected Together CIC (CTCIC) subsidiaries and contracts.

  30. Advisory board meeting minutes 30/01/2023

    News -

    Our minutes from our Advisory Board Virtual Meeting in Public

  31. Our Volunteer Handbook

    Report -

    This handbook has been produced to help to introduce you to the work of Connected Together CIC (CTCIC) and the organisations it manages, including Healthwatch North and West Northamptonshire (HWNW) and Healthwatch Rutland (HWR).

  32. Community Engagement; Carnival 2023

    News -

    We are proud to share our impactful experience at this year’s Northampton Carnival, which was held at the Racecourse on June 10th 2023.

  33. Annual Report 2022-2023 - Together we're making health and social care better

    Report -

    Our 2022-2023 Annual Report is a showcase of the work we completed throughout the last financial year. Read about our year!

  34. Our report on the Change Grow Live Service.

    Report -

    Healthwatch North and West Northamptonshire created a survey to gather experiences from users of the substance misuse service, Change Grow Live.

  35. Corby Urgent Care Centre Visit Report

    Report -

    Our programme to understand more about how local urgent care services are meeting people's needs continues with Healthwatch North and West Northamptonshire recently visiting the Corby Urgent Care Centre. 

  36. Kettering General Hospital Maternity Visit Report

    Report -

    Our initiative to understand more about how local services are meeting people's needs continued as Healthwatch North and West Northamptonshire visited Kettering General Hospital to carry out a 15 steps maternity audit.

  37. Our Staff

    Page -

  38. Public Advisory Board meeting minutes 24/04/23

    News -

    Our minutes from our public Advisory Board meeting held on 24/04/23.

  39. Healthwatch North and West Northamptonshire Annual Meeting

    Event -

  40. Northampton General Hospital Maternity Report

    Report -

    We are pleased to publish our Northampton General Hospital '15 Steps' Maternity Report. This report details the findings from our visit to the Maternity Ward at Northampton General Hospital.

  41. #IWILL Movement

    News -

    We have signed the Power of Youth Charter and joined the #IWILL Movement

  42. Religious holidays and events

    News -

    Please see the below for a guide on all the holidays and observances taking place in 2024

  43. Our annual work plan 2023-2024

    Report -

    The Healthwatch North and West Northamptonshire annual plan helps provide commissioners and key stakeholders with an overview of planned activity for the next 12 months.

  44. Patient Transport Survey

    News -

    Healtwatch North and West Northamptonshire have created a Patient Transport Survey after receiving reports from members of the public who have made us aware of the difficulties experienced in attending medical appointments.