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Advice and Information -
Find out about services and help available for those with hearing loss and Tinnitus during Covid-19 and how professionals can communicate better with people with hearing loss -
Blog -
People across Northamptonshire can now benefit from quick and easy access to the latest information about local health and care services – thanks to the launch of a brand new smartphone app. -
News -
The NHS COVID-19 app has been launched to help notify users if they have come into contact with someone who tests positive for COVID-19. -
Advice and Information -
The NHS Dental Services in the Midlands has sent us this new update about the restarting of dental services in the Midlands. -
Advice and Information -
Find out how to better communicate with people with hearing loss during the pandemic -
News -
The countywide Community Resilience hub was set up at the start of April to help those needing support or assistance during periods of isolation or for those who are vulnerable. -
News -
Public Health Northamptonshire and Northamptonshire Clinical Commissioning Group are calling on carers to get their free flu vaccine. Having the flu vaccine is the best way to protect yourself and anyone that you care for from flu. -
News -
A new national programme called NHS 111 First, which encourages patients to contact NHS 111 before attending an Emergency Department (A&E) so they can be directed straight to the right service for their needs, is now live. -
Advice and Information -
VoiceAbility provide advocacy for people who need help to have their voice heard and to make complaints to health and social care services. -
Advice and Information -
Find Help with Debt, Benefits, Housing, Employment and other common issues. -
Advice and Information -
Visit the West Northamptonshire Council or North Northamptonshire Council (depending on your location) website to find all services they provide, including adult social care, children and families services, and safeguarding of children and adults. -
Advice and Information -
The Accessibility Checker provides accessibility information for many venues in Northamptonshire. -
News -
Have you heard of or used the new NHS 111 First service? Please tell us about your views and experiences. -
Advice and Information -
Previously known as My Right to Healthcare, GP Access cards allow people who aren't registered with a GP practice, have no fixed address or identification to communicate their right to healthcare. -
Advice and Information -
NHS England and NHS Improvement has produced this national guidance leaflet to help explain how NHS dental services work -
Advice and Information -
We are aware that people in Northamptonshire are finding it difficult to access NHS dental treatment and we are discussing the issues with NHS England. The NHS England Midlands Dental Commissioning Team have sent us the following new update. -
Report -
Your feedback from 2020 suggested that more people were providing care to their loved ones during the pandemic and the changes to services had put extra strain on carers. In 2021, we set out to find out more about the experiences of unpaid carers. -
Advice and Information -
Waiting for planned medical care or surgery can be a frustrating time. That’s why it’s so important that while you wait, you get regular, clear and accessible updates so that you can plan your next steps. -
Advice and Information -
It is currently very difficult to find an NHS dentist and the number of people contacting us for help continues to increase. We are raising this issue with health planners at a local and national level and giving people the following advice. -
Advice and Information -
Access to NHS dental care continues to be an issue you are raising with us locally, which we have been raising with NHS England. The NHS England Midlands Dental Commissioning Team have sent us the following new update. -
Report -
Together with Northamptonshire Clinical Commissioning Group (CCG), Healthwatch North and West Northamptonshire found out what people thought of the new NHS 111 First service.
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News -
Healthwatch North and West Northamptonshire have been awarded the Investing in Volunteers (IiV) accreditation due to our volunteers hard work in the community to improve health and social care services.
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Report -
Our 2021-2022 Annual Report looks at the work that we completed last year whilst still being limited by the new ways of working. Despite the year's challenges we continue to work relentlessly to ensure the public's voice was heard. -
Advice and Information -
Patient Transport Services (EMAS) provides non-emergency patient transport for people in Northamptonshire. -
News -
Our 2021-2022 Annual Meeting held live via Zoom on November 2nd can now be viewed by the public. -
News -
A cancer service that offers emotional, practical, and financial support to people living with cancer has won a national award. -
News -
Kettering General Hospital is currently looking to appoint a new Non-Executive Director to its Board of Directors. -
News -
In February, Healthwatch North and West Northamptonshire will be commencing enter and view visits to the Corby Urgent Care Centre (CUCC) where we will observe the care they provide. -
News -
Join us on Monday 20th March for the Wellingborough sight loss open day in partnership with the Macular Society. -
News -
Volunteers from Healthwatch North and West Northamptonshire visited Northampton General Hospital's A&E department unannounced using their statutory power to conduct Enter and View visits on 31st January 2023. -
News -
Healthwatch North and West Northamptonshire unannounced visit to Kettering General Hospital Accident and Emergency Department -
Report -
Our 2022-2023 Annual Report is a showcase of the work we completed throughout the last financial year. Read about our year! -
News -
Healtwatch North and West Northamptonshire have created a Patient Transport Survey after receiving reports from members of the public who have made us aware of the difficulties experienced in attending medical appointments. -
Report -
Our Report on Patient Transport is now published. -
Advice and Information -
A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect.