1. Do you need help getting to hospital?

    Advice and Information -

    Find out what support is available to help you travel to your hospital appointments.

  2. Health and social care needs of the Armed Forces Community in Northamptonshire

    Report -

    Healthwatch Northamptonshire carried out a survey on behalf of the Armed Forces Covenant Northamptonshire to find out more about the health and social care needs of the Armed Forces community in Northamptonshire.

  3. Healthwatch Northamptonshire activity on sensory impairment in 2018

    Report -

    Healthwatch Northamptonshire identified sensory impairment as one of its priorities for work in the year April 2018 to March 2019. This short report provides a summary of our activity on sensory impairment issues during 2018.

  4. Access to health and social care services for Northamptonshire’s homeless and vulnerably housed population - The views of homeless people and professionals

    Report -

    In late 2016 Healthwatch Northamptonshire undertook a piece of work to find out more about the views and experiences of Northamptonshire’s homeless and vulnerably housed population, a seldom heard group.

  5. Healthwatch Northamptonshire Understanding Mental Health Easy Read Guide

    Report -

    This information guide has been produced by Healthwatch Northamptonshire and is an introduction to mental health, possible problems and what help is available. It has been written for Children and Young People and their friends and family.

  6. Eating Disorders and Body Image - Issues affecting LGBTQ Young People

    Report -

    Healthwatch Northamptonshire and Young Healthwatch Northamptonshire conducted an Eating Disorder survey, gathering views of over 2,000 young people locally with a focus group session with young people who attend the OUT THERE LGBTQ youth group.

  7. Healthwatch Northamptonshire Understanding Mental Health Easy Read Guide - Matthew's Story

    Report -

    A young persons guide to understanding mental health - telling the story of Mattew

  8. A report on the views of children and young people with SEND in Northamptonshire

    Report -

    Since September 2015, HWN has engaged with CYP with Special Educational Needs and Disabilities (SEND) using a variety of activity and methods.

  9. How volunteering with us helped Tanzi secure her university place

    Blog -

    Congratulations to Tanzi, our Young Healthwatch Northamptonshire Chair, who has been a volunteer with us for four years.

  10. Getting the basics right for people who are Deaf

    Blog -

    Thanks to Sandra, NHS England is improving the way they communicate with people who are Deaf or hard of hearing.

  11. West Northamptonshire Council South Northamptonshire Area: Mental health, loneliness and wellbeing

    Advice and Information -

    Want to spend more time outdoors? Or fancy a brush with art?

  12. New online system to cut Blue Badge application time

    Advice and Information -

    People eligible for Blue Badges can apply in a fraction of the previous time, thanks to a new system in Northamptonshire.

  13. Young Healthwatch Northamptonshire and Shooting Stars premier video about visit to Kettering General Hospital

    News -

    Young Healthwatch Northamptonshire and Shooting Stars teamed up to create a short film about their visit to Kettering General Hospital.

  14. Our Volunteer roles

    Report -

    There are different ways in which you can become involved depending on your interests and how much time you would like to commit.

  15. The experiences of children and young people of health services

    Report -

    Healthwatch Northamptonshire wanted to seek the views of children and young people directly in a different and engaging way.

  16. Coronavirus: Advice from other organisations

    Advice and Information -

    It can be hard to keep up with the constantly changing and evolving nature of guidance and help with coronavirus. Here are some links to different national organisations and their advice.

  17. Healthwatch Northamptonshire’s support for health and care services and the people using them during the pandemic

    News -

    As a statutory body, Healthwatch has the role of working with others to both help communities have clear and accurate information and advice and safeguard the rights and wellbeing of people who use health and social care services.

  18. Share your experience of health and social care services during the COVID-19 pandemic so we can help services better help you

    News -

    During the current crisis, it is really important that we hear about your good and bad experiences of health and social care.

  19. COVID-19 has disproportionately affected Black and Asian people according to latest PHE report. Tell us your experience.

    News -

    Share your story to help services learn and improve from the experiences of people from Black, Asian, and Minority Ethnic backgrounds during COVID-19.

  20. Annual Report 2019-20 - Guided by you

    Report -

    During 2019-20 we undertook some exciting projects and continued to ensure that the views and needs of the people of Northamptonshire are considered, particularly as services and organisations are restructured.

  21. Healthwatch Northamptonshire voices its concerns about the impact of the disruption to exams on the health and wellbeing of young people and their families

    News -

    During this time of distress caused by the exam results confusion, here are some sources of support

  22. Managing hearing loss and tinnitus during Covid-19

    Advice and Information -

    Find out about services and help available for those with hearing loss and Tinnitus during Covid-19 and how professionals can communicate better with people with hearing loss

  23. Remote accessibility for D/deaf, deafened and hard of hearing people—what can you do?

    Advice and Information -

    Find out how to better communicate with people with hearing loss during the pandemic

  24. Care Quality Commission

    Advice and Information -

    The Care Quality Commission (CQC) is the inspector and regulator for health and adult social care facilities in England.

  25. VoiceAbility

    Advice and Information -

    VoiceAbility provide advocacy for people who need help to have their voice heard and to make complaints to health and social care services.

  26. Armed Forces Covenant Northamptonshire

    Advice and Information -

    The Armed Forces Covenant Northamptonshire website provides information and advice on support services available within the county for the Armed Forces community and their families.

  27. Information on Modern Slavery

    Advice and Information -

    Modern slavery is the illegal exploitation of people for personal or commercial gain. It covers a wide range of abuse and exploitation including sexual exploitation, domestic servitude, forced labour, criminal exploitation and organ harvesting.

  28. ACTS Amputee Support Group

    Advice and Information -

    ACTS is a group set up by Amputees in the Northampton area to provide support, advice and friendship to other Amputees and those who care for them.

  29. Do you know anyone who could benefit from a GP Access card?

    Advice and Information -

    Previously known as My Right to Healthcare, GP Access cards allow people who aren't registered with a GP practice, have no fixed address or identification to communicate their right to healthcare.

  30. COVID-19 vaccination information event supporting Black, Asian, African and African-Caribbean Communities in Northamptonshire

    News -

    Northants Black Communities Together and Northamptonshire Health and Care Partnership are holding a joint online event to answer your questions on the COVID-19 vaccine.

  31. Annual Report 2020-2021 - On equal terms

    Report -

    This year has been a very difficult one for everybody. While Healthwatch could not visit health and social care premises, we were still able to investigate the impact of the pandemic on people's access to the services that matter to them most.

  32. Religious holidays and events

    News -

    Please see the below for a guide on all the holidays and observances taking place in 2024

  33. Respiratory Project Report

    Report -

    Healthwatch North and West Northamptonshire partnered with West Northamptonshire Council to conduct research on the experiences of individuals with respiratory conditions and we are happy to announce that this report is now available.

  34. The Accessible Information Standard - What you can expect from services

    Advice and Information -

    A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect.

  35. Community pharmacy opening hours during the COVID-19 pandemic

    Advice and Information -

    The joint COVID-19 Northamptonshire Strategic Coordination Centre* has issued an update about pharmacy opening hours, including over the Easter weekend:

  36. Information and Signposting

    Advice and Information -

    Healthwatch Northamptonshire's information and signposting support is confidential and free. Below are some useful links or search our advice and information page for lots more articles.

  37. Complaints about GPs

    Advice and Information -

    The care you receive from a GP is usually very good and most people don’t have any problems. But occasionally things can go wrong. This page tells you where to start when you want to sort out a problem with a GP.

  38. NHS hospital complaints

    Advice and Information -

    The care you receive in an NHS hospital is usually very good and most people don’t have any problems. But occasionally things can go wrong. This page tells you where to start when you want to sort out a problem with an NHS hospital.

  39. NHS Dentist Complaints

    Advice and Information -

    NHS dental care is usually very good and most people don’t have any problems. But occasionally things can go wrong. This page tells you where to start if you have a problem with an NHS dentist.

  40. Mental Health Services Complaints

    Advice and Information -

    If you’re unhappy about your treatment for a mental health problem, you may be able to make a complaint.

  41. Complaints about other NHS services

    Advice and Information -

    NHS care is usually very good and most people don’t have any problems. But occasionally things can go wrong. This page tells you more about how to raise concerns about health services that aren’t GPs, hospitals and dentists.

  42. How to Make a Complaint About Adult Social Care Services

    Advice and Information -

    Adult social care is usually very good and most people don’t have any problems. But sometimes you need to raise concerns. This page tells you how to make a complaint.

  43. Local health and social care complaints contacts

    Advice and Information -

    A collection of local health and social care complaints contacts

  44. Organisations that can help with general NHS Complaints

    Advice and Information -

    Organisations that can help with general NHS Complaints and advocacy

  45. Complaints advocacy

    Advice and Information -

    Information about complaints advocacy and other advocacy services from VoiceAbility in Northamptonshire

  46. Tips and Tools to Help You Make a Complaint About Health Services

    Advice and Information -

    Some links and organisations for advice about how to make a complaint

  47. Whistleblowing - How a staff member can report a problem in the NHS or an Adult Social Care Service

    Advice and Information -

    NHS and adult social care are usually very good and most people don’t have any problems. But occasionally things can go wrong.

  48. Making a complaint about social care services – What should you expect?

    Advice and Information -

    Healthwatch England has been working with the Local Government and Social Care Ombudsman to develop a Single Complaints Statement for both professionals and the public

  49. Professional Standards Authority

    Advice and Information -

    The Professional Standards Authority helps to protect the public through their work with organisations that register and regulate people working in health and social care.