1. Domiciliary Care Lay Monitoring Pilot Project Report

    Report -

    Healthwatch Northamptonshire has been working in partnership with Northamptonshire County Council on a pilot project to monitor the quality of home (domiciliary) care services.

  2. Report on the Domiciliary Care Lay Monitoring Project Phase 2: November 2014 – March 2015

    Report -

    We have been finding out what people who use domiciliary care and their families think about the quality of this essential service.

  3. Annual Report 2014-15

    Report -

    Read all about our year!

  4. A summary of parents’ experiences of using the health visiting service in Northamptonshire

    Report -

    Healthwatch Northamptonshire volunteers interviewed 221 parents in 8 locations across Northamptonshire. We found that the majority of parents were satisfied with the service in general, especially when they had specific concerns.

  5. Home care services: What people told Healthwatch about their experiences

    News -

    Over the last year, the number of local Healthwatch citing improvements to home care services as a priority for their community has doubled. A new report explains what people have told Healthwatch about their experience of home care.

  6. CQC publishes its review of how local health and social care systems work together in Northamptonshire

    News -

    The Care Quality Commission (CQC) has published its findings following a review of health and social care services in Northamptonshire.

  7. Quick poll results - Three-quarters of you would like to be involved in producing your care plan

    Report -

    Our June 2018 quick poll asked you about how you want to be involved in planning for your care as you get older.

  8. Free guides available to support the health and wellbeing of carers

    Advice and Information -

    NHS England has co-produced a free guide that provide older people with practical advice to support healthy caring.

  9. Finding out more about Continuing Health Care

    Advice and Information -

    Continuing Health Care is social care arranged and funded by the NHS for people who have been assessed as needing care to manage a health problem.

  10. Information on Coronavirus

    Advice and Information -

    Read the advice and information from NHS England, Public Health England and Northamptonshire councils about the Coronavirus.

  11. Coronavirus: Advice from other organisations

    Advice and Information -

    It can be hard to keep up with the constantly changing and evolving nature of guidance and help with coronavirus. Here are some links to different national organisations and their advice.

  12. Healthwatch Northamptonshire’s support for health and care services and the people using them during the pandemic

    News -

    As a statutory body, Healthwatch has the role of working with others to both help communities have clear and accurate information and advice and safeguard the rights and wellbeing of people who use health and social care services.

  13. Coronavirus: Local services and updates

    Advice and Information -

    The links on this page are to help you find information about local services and updates relating to coronavirus all in one place.

  14. Planning care at the end of life

    Advice and Information -

    With the current coronavirus pandemic, it’s important that you and your loved ones discuss your preferences for end of life care. This is especially important if you have been identified as high risk of severe illness if you catch COVID-19.

  15. Continue to seek medical help for serious conditions during the COVID-19 pandemic

    Advice and Information -

    The coronavirus (COVID-19) outbreak means you should only leave your home if it's essential, but you should still seek help if you have a serious health condition or concerning symptoms.

  16. Share your experience of health and social care services during the COVID-19 pandemic so we can help services better help you

    News -

    During the current crisis, it is really important that we hear about your good and bad experiences of health and social care.

  17. Anglian Water Support

    Advice and Information -

    If you think you’ll have difficulty paying your water bill, Anglian Water has lots of help and support available to you, from providing flexible and affordable payment plans - to guiding you to external help and benefits.

  18. Information and Signposting

    Advice and Information -

    Healthwatch Northamptonshire's information and signposting support is confidential and free. Below are some useful links or search our advice and information page for lots more articles.

  19. Northamptonshire Adult Social Services Independent Service User Survey

    Report -

    Last year Northamptonshire County Council commissioned us to find out what changes are needed in the way they provide adult social care.

  20. The future of health and social care in Northamptonshire workshop report

    Report -

    On the 14 May 2015 Healthwatch Northamptonshire invited the heads of the local health and social care providers to a workshop to discuss the future of health and social care in Northamptonshire.

  21. VoiceAbility

    Advice and Information -

    VoiceAbility provide advocacy for people who need help to have their voice heard and to make complaints to health and social care services.

  22. Countywide services

    Advice and Information -

    Visit the West Northamptonshire Council or North Northamptonshire Council (depending on your location) website to find all services they provide, including adult social care, children and families services, and safeguarding of children and adults.

  23. Call Care

    Advice and Information -

    Call Care supports individuals and their family in maintaining a healthy, safe and independent life in their own home.

  24. Support At Home - British Red Cross Independent Living Services

    Advice and Information -

    British Red Cross offer short-term practical and emotional support to help people improve their wellbeing and quality of life and live independently in their community. Their services are tailored to each person’s needs and goals.

  25. Supporting Independence Programme

    Advice and Information -

    Each year, around one in three people over the age of 65 has a fall, resulting in significant injury. Falls are not an inevitable part of growing older, and there are lots of things you can do to help reduce the risk of falling.

  26. Experiences of caring during the coronavirus pandemic

    Report -

    Your feedback from 2020 suggested that more people were providing care to their loved ones during the pandemic and the changes to services had put extra strain on carers. In 2021, we set out to find out more about the experiences of unpaid carers.

  27. Annual Report 2020-2021 - On equal terms

    Report -

    This year has been a very difficult one for everybody. While Healthwatch could not visit health and social care premises, we were still able to investigate the impact of the pandemic on people's access to the services that matter to them most.

  28. What should you expect from home care services?

    Advice and Information -

    The number of people being cared for in their own homes is increasing but what should you expect from home care services?

  29. We want to know about the emotional wellbeing of Young Carers’ in Northamptonshire

    News -

    Young Healthwatch Northamptonshire and Northamptonshire Young Carers Service want to find out about the emotional wellbeing of young carers locally.

  30. Seven pieces of information that you should expect to receive after being diagnosed with dementia

    Advice and Information -

    Take a look at the National Institute for Health and Care Excellence's (NICE) quick guide to discussing and planning support following a dementia diagnosis.

  31. Health and social care needs of the Armed Forces Community in Northamptonshire

    Report -

    Healthwatch Northamptonshire carried out a survey on behalf of the Armed Forces Covenant Northamptonshire to find out more about the health and social care needs of the Armed Forces community in Northamptonshire.

  32. A snapshot of Carers’ views on the impact of Northamptonshire County Council cuts

    Report -

    During the autumn of 2018, Carers’ Voice and Healthwatch Northamptonshire undertook a small piece of work to identify the impact of recent cuts to Adult Social Care by Northamptonshire County Council on carers and those they care for.

  33. Carers' Voice Northamptonshire

    Advice and Information -

    Carers' Voice Northamptonshire has now closed but please contact Healthwatch Northamptonshire with any feedback or Northamptonshire Carers for any guidance or support.

  34. Annual Report 2015-16

    Report -

    Read all about our year!

  35. Local young carers help develop a Commonwealth young carer charter at the East Africa Young Carers Festival 2019

    News -

    Members of Northamptonshire Young Carers and Young Healthwatch Northamptonshire members participated via video link in the East Africa Young Carers Festival 2019.

  36. New online system to cut Blue Badge application time

    Advice and Information -

    People eligible for Blue Badges can apply in a fraction of the previous time, thanks to a new system in Northamptonshire.

  37. Joint Community Engagement Event – 2 May 2019

    News -

    To inform future changes in the health and care system in the county, Connected Together CIC, Healthwatch Northamptonshire and Northamptonshire Health and Care Partnership (NHCP), held a successful community engagement event with around 90 attendees.

  38. Thank you: Nearly 300 people told Healthwatch Northamptonshire what they think would make health and care better

    News -

    Local people shared their views about how they want local health and care services to improve.

  39. Carers Week pledge

    Blog -

    This #CarersWeek we pledge to connect carers to each other and to information and support with caring.

  40. Young Carers Takeover Project report

    Report -

    Thanks to a Takeover Challenge grant, Young Healthwatch Northamptonshire and Northamptonshire Young Carers Service were able to work together to explore the needs and experiences of young carers.

  41. Annual Report 2019-20 - Guided by you

    Report -

    During 2019-20 we undertook some exciting projects and continued to ensure that the views and needs of the people of Northamptonshire are considered, particularly as services and organisations are restructured.

  42. How to Make a Complaint About Adult Social Care Services

    Advice and Information -

    Adult social care is usually very good and most people don’t have any problems. But sometimes you need to raise concerns. This page tells you how to make a complaint.

  43. Organisations that can help with general NHS Complaints

    Advice and Information -

    Organisations that can help with general NHS Complaints and advocacy

  44. Flu vaccinations for Carers

    News -

    Public Health Northamptonshire and Northamptonshire Clinical Commissioning Group are calling on carers to get their free flu vaccine. Having the flu vaccine is the best way to protect yourself and anyone that you care for from flu.

  45. Do you know what to do if an adult is at risk of harm and abuse?

    News -

    Northamptonshire Safeguarding Adults Board has launched an online survey to find out people’s understanding of safeguarding and if they know how to raise a concern if someone they know is at risk of harm and abuse.

  46. Are you accessible for people with any level of hearing loss?

    Advice and Information -

    Deafconnect is the only charity in Northamptonshire supporting deaf people of all ages. They are continuing to provide support and services throughout the Covid-19 pandemic.