1. Domiciliary Care Lay Monitoring Pilot Project Report

    Report -

    Healthwatch Northamptonshire has been working in partnership with Northamptonshire County Council on a pilot project to monitor the quality of home (domiciliary) care services.

  2. Report on the Domiciliary Care Lay Monitoring Project Phase 2: November 2014 – March 2015

    Report -

    We have been finding out what people who use domiciliary care and their families think about the quality of this essential service.

  3. Annual Report 2014-15

    Report -

    Read all about our year!

  4. A summary of parents’ experiences of using the health visiting service in Northamptonshire

    Report -

    Healthwatch Northamptonshire volunteers interviewed 221 parents in 8 locations across Northamptonshire. We found that the majority of parents were satisfied with the service in general, especially when they had specific concerns.

  5. Home care services: What people told Healthwatch about their experiences

    News -

    Over the last year, the number of local Healthwatch citing improvements to home care services as a priority for their community has doubled. A new report explains what people have told Healthwatch about their experience of home care.

  6. CQC publishes its review of how local health and social care systems work together in Northamptonshire

    News -

    The Care Quality Commission (CQC) has published its findings following a review of health and social care services in Northamptonshire.

  7. Quick poll results - Three-quarters of you would like to be involved in producing your care plan

    Report -

    Our June 2018 quick poll asked you about how you want to be involved in planning for your care as you get older.

  8. Free guides available to support the health and wellbeing of carers

    Advice and Information -

    NHS England has co-produced a free guide that provide older people with practical advice to support healthy caring.

  9. Finding out more about Continuing Health Care

    Advice and Information -

    Continuing Health Care is social care arranged and funded by the NHS for people who have been assessed as needing care to manage a health problem.

  10. Information on Coronavirus

    Advice and Information -

    Read the advice and information from NHS England, Public Health England and Northamptonshire councils about the Coronavirus.

  11. Coronavirus: Advice from other organisations

    Advice and Information -

    It can be hard to keep up with the constantly changing and evolving nature of guidance and help with coronavirus. Here are some links to different national organisations and their advice.

  12. Healthwatch Northamptonshire’s support for health and care services and the people using them during the pandemic

    News -

    As a statutory body, Healthwatch has the role of working with others to both help communities have clear and accurate information and advice and safeguard the rights and wellbeing of people who use health and social care services.

  13. Coronavirus: Local services and updates

    Advice and Information -

    The links on this page are to help you find information about local services and updates relating to coronavirus all in one place.

  14. Planning care at the end of life

    Advice and Information -

    With the current coronavirus pandemic, it’s important that you and your loved ones discuss your preferences for end of life care. This is especially important if you have been identified as high risk of severe illness if you catch COVID-19.

  15. Continue to seek medical help for serious conditions during the COVID-19 pandemic

    Advice and Information -

    The coronavirus (COVID-19) outbreak means you should only leave your home if it's essential, but you should still seek help if you have a serious health condition or concerning symptoms.

  16. Share your experience of health and social care services during the COVID-19 pandemic so we can help services better help you

    News -

    During the current crisis, it is really important that we hear about your good and bad experiences of health and social care.

  17. Anglian Water Support

    Advice and Information -

    If you think you’ll have difficulty paying your water bill, Anglian Water has lots of help and support available to you, from providing flexible and affordable payment plans - to guiding you to external help and benefits.

  18. Information and Signposting

    Advice and Information -

    Healthwatch Northamptonshire's information and signposting support is confidential and free. Below are some useful links or search our advice and information page for lots more articles.

  19. Northamptonshire Adult Social Services Independent Service User Survey

    Report -

    Last year Northamptonshire County Council commissioned us to find out what changes are needed in the way they provide adult social care.

  20. The future of health and social care in Northamptonshire workshop report

    Report -

    On the 14 May 2015 Healthwatch Northamptonshire invited the heads of the local health and social care providers to a workshop to discuss the future of health and social care in Northamptonshire.

  21. VoiceAbility

    Advice and Information -

    VoiceAbility provide advocacy for people who need help to have their voice heard and to make complaints to health and social care services.

  22. Countywide services

    Advice and Information -

    Visit the West Northamptonshire Council or North Northamptonshire Council (depending on your location) website to find all services they provide, including adult social care, children and families services, and safeguarding of children and adults.

  23. Call Care

    Advice and Information -

    Call Care supports individuals and their family in maintaining a healthy, safe and independent life in their own home.

  24. Support At Home - British Red Cross Independent Living Services

    Advice and Information -

    British Red Cross offer short-term practical and emotional support to help people improve their wellbeing and quality of life and live independently in their community. Their services are tailored to each person’s needs and goals.

  25. Supporting Independence Programme

    Advice and Information -

    Each year, around one in three people over the age of 65 has a fall, resulting in significant injury. Falls are not an inevitable part of growing older, and there are lots of things you can do to help reduce the risk of falling.

  26. Experiences of caring during the coronavirus pandemic

    Report -

    Your feedback from 2020 suggested that more people were providing care to their loved ones during the pandemic and the changes to services had put extra strain on carers. In 2021, we set out to find out more about the experiences of unpaid carers.

  27. Annual Report 2020-2021 - On equal terms

    Report -

    This year has been a very difficult one for everybody. While Healthwatch could not visit health and social care premises, we were still able to investigate the impact of the pandemic on people's access to the services that matter to them most.

  28. What should you expect from home care services?

    Advice and Information -

    The number of people being cared for in their own homes is increasing but what should you expect from home care services?

  29. Do you need help getting to hospital?

    Advice and Information -

    Find out what support is available to help you travel to your hospital appointments.

  30. Health and social care needs of the Armed Forces Community in Northamptonshire

    Report -

    Healthwatch Northamptonshire carried out a survey on behalf of the Armed Forces Covenant Northamptonshire to find out more about the health and social care needs of the Armed Forces community in Northamptonshire.

  31. Healthwatch Northamptonshire activity on sensory impairment in 2018

    Report -

    Healthwatch Northamptonshire identified sensory impairment as one of its priorities for work in the year April 2018 to March 2019. This short report provides a summary of our activity on sensory impairment issues during 2018.

  32. Access to health and social care services for Northamptonshire’s homeless and vulnerably housed population - The views of homeless people and professionals

    Report -

    In late 2016 Healthwatch Northamptonshire undertook a piece of work to find out more about the views and experiences of Northamptonshire’s homeless and vulnerably housed population, a seldom heard group.

  33. Healthwatch Northamptonshire Understanding Mental Health Easy Read Guide

    Report -

    This information guide has been produced by Healthwatch Northamptonshire and is an introduction to mental health, possible problems and what help is available. It has been written for Children and Young People and their friends and family.

  34. Eating Disorders and Body Image - Issues affecting LGBTQ Young People

    Report -

    Healthwatch Northamptonshire and Young Healthwatch Northamptonshire conducted an Eating Disorder survey, gathering views of over 2,000 young people locally with a focus group session with young people who attend the OUT THERE LGBTQ youth group.

  35. Healthwatch Northamptonshire Understanding Mental Health Easy Read Guide - Matthew's Story

    Report -

    A young persons guide to understanding mental health - telling the story of Mattew

  36. A report on the views of children and young people with SEND in Northamptonshire

    Report -

    Since September 2015, HWN has engaged with CYP with Special Educational Needs and Disabilities (SEND) using a variety of activity and methods.

  37. How volunteering with us helped Tanzi secure her university place

    Blog -

    Congratulations to Tanzi, our Young Healthwatch Northamptonshire Chair, who has been a volunteer with us for four years.

  38. Getting the basics right for people who are Deaf

    Blog -

    Thanks to Sandra, NHS England is improving the way they communicate with people who are Deaf or hard of hearing.

  39. West Northamptonshire Council South Northamptonshire Area: Mental health, loneliness and wellbeing

    Advice and Information -

    Want to spend more time outdoors? Or fancy a brush with art?

  40. New online system to cut Blue Badge application time

    Advice and Information -

    People eligible for Blue Badges can apply in a fraction of the previous time, thanks to a new system in Northamptonshire.

  41. Young Healthwatch Northamptonshire and Shooting Stars premier video about visit to Kettering General Hospital

    News -

    Young Healthwatch Northamptonshire and Shooting Stars teamed up to create a short film about their visit to Kettering General Hospital.

  42. Our Volunteer roles

    Report -

    There are different ways in which you can become involved depending on your interests and how much time you would like to commit.

  43. The experiences of children and young people of health services

    Report -

    Healthwatch Northamptonshire wanted to seek the views of children and young people directly in a different and engaging way.

  44. COVID-19 has disproportionately affected Black and Asian people according to latest PHE report. Tell us your experience.

    News -

    Share your story to help services learn and improve from the experiences of people from Black, Asian, and Minority Ethnic backgrounds during COVID-19.

  45. Annual Report 2019-20 - Guided by you

    Report -

    During 2019-20 we undertook some exciting projects and continued to ensure that the views and needs of the people of Northamptonshire are considered, particularly as services and organisations are restructured.

  46. Healthwatch Northamptonshire voices its concerns about the impact of the disruption to exams on the health and wellbeing of young people and their families

    News -

    During this time of distress caused by the exam results confusion, here are some sources of support

  47. Managing hearing loss and tinnitus during Covid-19

    Advice and Information -

    Find out about services and help available for those with hearing loss and Tinnitus during Covid-19 and how professionals can communicate better with people with hearing loss

  48. Remote accessibility for D/deaf, deafened and hard of hearing people—what can you do?

    Advice and Information -

    Find out how to better communicate with people with hearing loss during the pandemic

  49. Care Quality Commission

    Advice and Information -

    The Care Quality Commission (CQC) is the inspector and regulator for health and adult social care facilities in England.