1. Advice and Information -

    We've pulled together a number of services for parents in need of support for their mental health. Read more to find out where you can go to get the help you need.
  2. Report -

    Read all about our year!
  3. Report -

    Together with Northamptonshire Maternity Voices Partnership, we carried out a 15 Steps Maternity Visit across both hospital trusts in Northamptonshire – Northampton General Hospital and Kettering General Hospital. This is the report for KGH.
  4. Report -

    Together with Northamptonshire Maternity Voices Partnership, we carried out a 15 Steps Maternity Visit across both hospital trusts in Northamptonshire – Northampton General Hospital and Kettering General Hospital. This is the report for NGH.
  5. Report -

    In summer 2017, Healthwatch Northamptonshire worked with Nene NHS and NHS Corby Clinical Commissioning Groups to gather the views and experiences of parents that were currently using or had recently used maternity services in Northamptonshire.
  6. Report -

    In March 2016, Healthwatch Northamptonshire asked 77 parents with infants or young children their views on the help and support they received during pregnancy, labour and the postnatal period.
  7. Report -

    Read all about our year!
  8. Report -

    Healthwatch Northamptonshire volunteers interviewed 221 parents in 8 locations across Northamptonshire. We found that the majority of parents were satisfied with the service in general, especially when they had specific concerns.
  9. Report -

    Read all about our year!
  10. Advice and Information -

    Pregnant women in Northamptonshire are being urged to have their free flu vaccination to help keep themselves and their unborn baby safe and well.
  11. Report -

    There are different ways in which you can become involved depending on your interests and how much time you would like to commit.
  12. News -

    Have you had problems with NHS administrative processes, such as booking appointments, referrals, prescriptions or other correspondence with NHS services? We want to hear how people's care experience has been affected by poor NHS administration.
  13. Advice and Information -

    Read the advice and information from NHS England, Public Health England and Northamptonshire councils about the Coronavirus.
  14. Advice and Information -

    It can be hard to keep up with the constantly changing and evolving nature of guidance and help with coronavirus. Here are some links to different national organisations and their advice.
  15. News -

    As a statutory body, Healthwatch has the role of working with others to both help communities have clear and accurate information and advice and safeguard the rights and wellbeing of people who use health and social care services.
  16. Advice and Information -

    The links on this page are to help you find information about local services and updates relating to coronavirus all in one place.
  17. News -

    During the current crisis, it is really important that we hear about your good and bad experiences of health and social care.
  18. Advice and Information -

    Read about how coronavirus could affect you, your baby and your pregnancy care.
  19. Report -

    During 2019-20 we undertook some exciting projects and continued to ensure that the views and needs of the people of Northamptonshire are considered, particularly as services and organisations are restructured.
  20. News -

    At this year's World Breastfeeding Week, which took place on the 4 August 2017 at Abington Park, we were joined by Northamptonshire Breastfeeding Alliance, Diana from Northamptonshire Healthcare NHS Foundation Trust, and Ann and Kate from NGH.
  21. Report -

    Volunteers from Northamptonshire’s Maternity Voice Partnership and Healthwatch Northamptonshire conducted a virtual 15 Steps Visit of the labour and postnatal wards at Northampton General Hospital and Kettering General Hospital on 30 June 2020.
  22. Advice and Information -

    Influenza, commonly known as flu, is a highly infectious viral illness. For most healthy people, the seasonal flu is mostly unpleasant. However, those who are pregnant are at particular risk from the more serious effects of flu.
  23. Advice and Information -

    The Care Quality Commission (CQC) is the inspector and regulator for health and adult social care facilities in England.
  24. Advice and Information -

    VoiceAbility provide advocacy for people who need help to have their voice heard and to make complaints to health and social care services.
  25. Advice and Information -

    Visit the West Northamptonshire Council or North Northamptonshire Council (depending on your location) website to find all services they provide, including adult social care, children and families services, and safeguarding of children and adults.
  26. Report -

    This year has been a very difficult one for everybody. While Healthwatch could not visit health and social care premises, we were still able to investigate the impact of the pandemic on people's access to the services that matter to them most.
  27. Report -

    Our 2021-2022 Annual Report looks at the work that we completed last year whilst still being limited by the new ways of working. Despite the year's challenges we continue to work relentlessly to ensure the public's voice was heard.
  28. Report -

    Our initiative to understand more about how local services are meeting people's needs continued as Healthwatch North and West Northamptonshire visited Kettering General Hospital to carry out a 15 steps maternity audit.
  29. Report -

    We are pleased to publish our Northampton General Hospital '15 Steps' Maternity Report. This report details the findings from our visit to the Maternity Ward at Northampton General Hospital.
  30. Advice and Information -

    Find out more about how you can prevent the spread of winter norovirus
  31. Advice and Information -

    Find out what support is available to help you travel to your hospital appointments.
  32. Advice and Information -

    Find out what support is available to help you when travelling to your GP, hospital or other NHS services.
  33. News -

    To support our work on ambulance response times, we need your recent experiences of calling for an emergency ambulance.
  34. Report -

    2017/18 has been an exciting year for us, albeit not without continuing financial challenges.
  35. Report -

    A group of young volunteers from Young Healthwatch Northamptonshire and Shooting Stars (a group for young people in Northamptonshire with Special Educational Needs or Disabilities) spent the day at the children’s areas at Kettering General Hospital.
  36. Report -

    Young Healthwatch Northamptonshire had a busy year during 2017-18! Check out their mini Annual Report to find out more.
  37. Report -

    Last year was another busy year for Healthwatch Northamptonshire! You can read all about it in our Annual Report 2016/17.
  38. Report -

    Between October 2015 and January 2016 Healthwatch Northamptonshire (HWN) carried out our third annual ‘Make Your Voice Count’ campaign.
  39. Report -

    Healthwatch Northamptonshire has published a report on patient experience of Kettering General Hospital NHS Foundation Trust (KGH)
  40. Report -

    Working in partnership with the local NHS, we wanted to find out what patients and staff thought of current services and how they could be improved.
  41. Report -

    Healthwatch Northamptonshire (HWN) was asked to provide the Care Quality Commission (CQC) with any information and intelligence we held about the experiences and views of people who have received care at Northampton General Hospital
  42. Report -

    Young Healthwatch Northamptonshire were given a tour and were able to meet some of the staff and speak to some patients and their parents at Northampton General Hospital.
  43. Report -

    Healthwatch Northamptonshire sought to find out the experiences of patients being discharged from the two general hospitals in Northamptonshire - Kettering General Hospital (KGH) and Northampton General Hospital (NGH).
  44. Report -

    We have published our report on the experiences of people using services provided by Northamptonshire Healthcare NHS Foundation Trust (NHFT).
  45. News -

    In July 2016 two Young Healthwatch volunteers visited Skylark Ward (the children’s ward) at Kettering General Hospital (KGH) in order to give feedback to the hospital about this ward from the perspective of young people.
  46. Report -

    To gain a better understanding of why more patient are attending A&E and whether anything can be done to prevent inappropriate attendances, NGH, with the help of Healthwatch Northamptonshire, conducted a survey of ‘walk-in’ patients attending A&E.
  47. Report -

    Read all about our year!
  48. Report -

    Healthwatch volunteers and staff asked 565 people in the waiting areas at Northampton General Hospital A&E, Kettering General Hospital A&E and Corby Urgent Care Centre about their experiences of A&E and urgent care.
  49. Report -

    We asked 173 people in the A&E waiting area at NGH about what other services they had tried to access before going to A&E and what their experience was