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Advice and Information -
We've pulled together a number of services for parents in need of support for their mental health. Read more to find out where you can go to get the help you need. -
Report -
Read all about our year! -
Report -
Together with Northamptonshire Maternity Voices Partnership, we carried out a 15 Steps Maternity Visit across both hospital trusts in Northamptonshire – Northampton General Hospital and Kettering General Hospital. This is the report for KGH. -
Report -
Together with Northamptonshire Maternity Voices Partnership, we carried out a 15 Steps Maternity Visit across both hospital trusts in Northamptonshire – Northampton General Hospital and Kettering General Hospital. This is the report for NGH. -
Report -
In summer 2017, Healthwatch Northamptonshire worked with Nene NHS and NHS Corby Clinical Commissioning Groups to gather the views and experiences of parents that were currently using or had recently used maternity services in Northamptonshire. -
Report -
In March 2016, Healthwatch Northamptonshire asked 77 parents with infants or young children their views on the help and support they received during pregnancy, labour and the postnatal period. -
Report -
Read all about our year! -
Report -
Healthwatch Northamptonshire volunteers interviewed 221 parents in 8 locations across Northamptonshire. We found that the majority of parents were satisfied with the service in general, especially when they had specific concerns. -
Report -
Read all about our year! -
Advice and Information -
Pregnant women in Northamptonshire are being urged to have their free flu vaccination to help keep themselves and their unborn baby safe and well. -
Report -
There are different ways in which you can become involved depending on your interests and how much time you would like to commit.
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News -
Have you had problems with NHS administrative processes, such as booking appointments, referrals, prescriptions or other correspondence with NHS services? We want to hear how people's care experience has been affected by poor NHS administration. -
Advice and Information -
Read the advice and information from NHS England, Public Health England and Northamptonshire councils about the Coronavirus. -
Advice and Information -
It can be hard to keep up with the constantly changing and evolving nature of guidance and help with coronavirus. Here are some links to different national organisations and their advice. -
News -
As a statutory body, Healthwatch has the role of working with others to both help communities have clear and accurate information and advice and safeguard the rights and wellbeing of people who use health and social care services. -
Advice and Information -
The links on this page are to help you find information about local services and updates relating to coronavirus all in one place. -
News -
During the current crisis, it is really important that we hear about your good and bad experiences of health and social care. -
Advice and Information -
Read about how coronavirus could affect you, your baby and your pregnancy care. -
Report -
During 2019-20 we undertook some exciting projects and continued to ensure that the views and needs of the people of Northamptonshire are considered, particularly as services and organisations are restructured. -
News -
At this year's World Breastfeeding Week, which took place on the 4 August 2017 at Abington Park, we were joined by Northamptonshire Breastfeeding Alliance, Diana from Northamptonshire Healthcare NHS Foundation Trust, and Ann and Kate from NGH. -
Report -
Volunteers from Northamptonshire’s Maternity Voice Partnership and Healthwatch Northamptonshire conducted a virtual 15 Steps Visit of the labour and postnatal wards at Northampton General Hospital and Kettering General Hospital on 30 June 2020. -
Advice and Information -
Influenza, commonly known as flu, is a highly infectious viral illness. For most healthy people, the seasonal flu is mostly unpleasant. However, those who are pregnant are at particular risk from the more serious effects of flu. -
Advice and Information -
The Care Quality Commission (CQC) is the inspector and regulator for health and adult social care facilities in England. -
Advice and Information -
VoiceAbility provide advocacy for people who need help to have their voice heard and to make complaints to health and social care services. -
Advice and Information -
Visit the West Northamptonshire Council or North Northamptonshire Council (depending on your location) website to find all services they provide, including adult social care, children and families services, and safeguarding of children and adults. -
Report -
This year has been a very difficult one for everybody. While Healthwatch could not visit health and social care premises, we were still able to investigate the impact of the pandemic on people's access to the services that matter to them most. -
Report -
Our 2021-2022 Annual Report looks at the work that we completed last year whilst still being limited by the new ways of working. Despite the year's challenges we continue to work relentlessly to ensure the public's voice was heard. -
Report -
Our initiative to understand more about how local services are meeting people's needs continued as Healthwatch North and West Northamptonshire visited Kettering General Hospital to carry out a 15 steps maternity audit. -
Report -
We are pleased to publish our Northampton General Hospital '15 Steps' Maternity Report. This report details the findings from our visit to the Maternity Ward at Northampton General Hospital. -
Advice and Information -
The joint COVID-19 Northamptonshire Strategic Coordination Centre* has issued an update about pharmacy opening hours, including over the Easter weekend: -
Advice and Information -
Healthwatch Northamptonshire's information and signposting support is confidential and free. Below are some useful links or search our advice and information page for lots more articles. -
Advice and Information -
The care you receive from a GP is usually very good and most people don’t have any problems. But occasionally things can go wrong. This page tells you where to start when you want to sort out a problem with a GP. -
Advice and Information -
The care you receive in an NHS hospital is usually very good and most people don’t have any problems. But occasionally things can go wrong. This page tells you where to start when you want to sort out a problem with an NHS hospital. -
Advice and Information -
NHS dental care is usually very good and most people don’t have any problems. But occasionally things can go wrong. This page tells you where to start if you have a problem with an NHS dentist. -
Advice and Information -
If you’re unhappy about your treatment for a mental health problem, you may be able to make a complaint. -
Advice and Information -
NHS care is usually very good and most people don’t have any problems. But occasionally things can go wrong. This page tells you more about how to raise concerns about health services that aren’t GPs, hospitals and dentists. -
Advice and Information -
Adult social care is usually very good and most people don’t have any problems. But sometimes you need to raise concerns. This page tells you how to make a complaint. -
Advice and Information -
A collection of local health and social care complaints contacts -
Advice and Information -
Organisations that can help with general NHS Complaints and advocacy -
Advice and Information -
Information about complaints advocacy and other advocacy services from VoiceAbility in Northamptonshire -
Advice and Information -
Some links and organisations for advice about how to make a complaint -
Advice and Information -
NHS and adult social care are usually very good and most people don’t have any problems. But occasionally things can go wrong. -
Advice and Information -
Healthwatch England has been working with the Local Government and Social Care Ombudsman to develop a Single Complaints Statement for both professionals and the public -
Advice and Information -
The Professional Standards Authority helps to protect the public through their work with organisations that register and regulate people working in health and social care. -
Advice and Information -
The Department of Health and Social Care are aware that due to the ongoing pressures caused by the COVID-19 pandemic, some healthcare organisations are encountering significant pressure on staff time. -
News -
Everyone has different experiences of care - Healthwatch England wants to hear feedback on health and social care from everyone. Tell them about your care to make sure services work better for us all.