1. The Care Act 2014

    Report -

    There are new duties for local authorities, as well as changes to how care is charged for, who has to pay and how much people will have to pay towards their care.

  2. Information and Signposting

    Advice and Information -

    Healthwatch Northamptonshire's information and signposting support is confidential and free. Below are some useful links or search our advice and information page for lots more articles.

  3. NICE Care Guides

    Advice and Information -

    A list of NICE's social and intermediate care guides

  4. NHS Dentist Complaints

    Advice and Information -

    NHS dental care is usually very good and most people don’t have any problems. But occasionally things can go wrong. This page tells you where to start if you have a problem with an NHS dentist.

  5. Mental Health Services Complaints

    Advice and Information -

    If you’re unhappy about your treatment for a mental health problem, you may be able to make a complaint.

  6. Complaints about other NHS services

    Advice and Information -

    NHS care is usually very good and most people don’t have any problems. But occasionally things can go wrong. This page tells you more about how to raise concerns about health services that aren’t GPs, hospitals and dentists.

  7. VoiceAbility

    Advice and Information -

    VoiceAbility provide advocacy for people who need help to have their voice heard and to make complaints to health and social care services.

  8. Citizens Advice Bureau (CAB)

    Advice and Information -

    Find Help with Debt, Benefits, Housing, Employment and other common issues.

  9. AccessAble Online Accessibility Checker

    Advice and Information -

    The Accessibility Checker provides accessibility information for many venues in Northamptonshire.

  10. Experiences and opinions of NHS 111 First in Northamptonshire

    Report -

    Together with Northamptonshire Clinical Commissioning Group (CCG), Healthwatch North and West Northamptonshire found out what people thought of the new NHS 111 First service.

  11. We have been awarded the Investing in Volunteers accreditation!

    News -

    Healthwatch North and West Northamptonshire have been awarded the Investing in Volunteers (IiV) accreditation due to our volunteers hard work in the community to improve health and social care services.

  12. Annual Report 2021-2022 - Championing what matters to you

    Report -

    Our 2021-2022 Annual Report looks at the work that we completed last year whilst still being limited by the new ways of working. Despite the year's challenges we continue to work relentlessly to ensure the public's voice was heard.

  13. Non-Emergency Patient Transport Services in Northamptonshire

    Advice and Information -

    Patient Transport Services (EMAS) provides non-emergency patient transport for people in Northamptonshire.

  14. Annual Meeting 2021-2022

    News -

    Our 2021-2022 Annual Meeting held live via Zoom on November 2nd can now be viewed by the public.

  15. Service for local cancer patients wins top award

    News -

    A cancer service that offers emotional, practical, and financial support to people living with cancer has won a national award.

  16. Kettering General Hospital is looking for a new Non-Executive Director

    News -

    Kettering General Hospital is currently looking to appoint a new Non-Executive Director to its Board of Directors.