1. Our Enter and View Policy

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    The purpose of this policy and procedure document is to ensure that Healthwatch (HW) staff, volunteers and external stakeholders are clear when, where and how Enter and View is carried out.

  2. Our Complaints Policy

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    Individuals and organisations have the right to express their views about the performance of Connected Together CIC. Anyone who is dissatisfied with any aspects of the service received by CTCIC can make a complaint under this policy.

  3. Our Record Keeping and Retention Schedule policy

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    In general, the staff records (including those of volunteers) should be retained for 6 years after the end of employment, but need only contain sufficient information in order to provide a reference (e.g. training and disciplinary records).

  4. Our Board Meeting Minutes from 2022

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    Read the minutes from our board meetings that took place in 2022

  5. Our Annual Work Plan for 2023-2024

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    Read the HWNW Workplan to find out our planned activity for 2023-2024.

  6. Disclosure and Barring Service Policy

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    The Connected Together DBS policy covers staff and volunteers across all Connected Together CIC (CTCIC) subsidiaries and contracts.

  7. Advisory board meeting minutes 30/01/2023

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    Our minutes from our Advisory Board Virtual Meeting in Public

  8. Our Volunteer Handbook

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    This handbook has been produced to help to introduce you to the work of Connected Together CIC (CTCIC) and the organisations it manages, including Healthwatch North and West Northamptonshire (HWNW) and Healthwatch Rutland (HWR).

  9. Annual Report 2022-2023 - Together we're making health and social care better

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    Our 2022-2023 Annual Report is a showcase of the work we completed throughout the last financial year. Read about our year!

  10. Corby Urgent Care Centre Visit Report

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    Our programme to understand more about how local urgent care services are meeting people's needs continues with Healthwatch North and West Northamptonshire recently visiting the Corby Urgent Care Centre. 

  11. #IWILL Movement

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    We have signed the Power of Youth Charter and joined the #IWILL Movement

  12. Our annual work plan 2023-2024

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    The Healthwatch North and West Northamptonshire annual plan helps provide commissioners and key stakeholders with an overview of planned activity for the next 12 months.