1. Complaints about GPs

    Advice and Information -

    The care you receive from a GP is usually very good and most people don’t have any problems. But occasionally things can go wrong. This page tells you where to start when you want to sort out a problem with a GP.

  2. Help health and social care services recover from COVID-19 #BecauseWeAllCare

    News -

    Two-thirds of people in England say they are more likely to act to improve health and social care services since the outbreak of COVID-19. You can help improve care in Northamptonshire by joining our campaign #BecauseWeAllCare.

  3. The future of health and social care in Northamptonshire workshop report

    Report -

    On the 14 May 2015 Healthwatch Northamptonshire invited the heads of the local health and social care providers to a workshop to discuss the future of health and social care in Northamptonshire.

  4. Getting the most out of the virtual health and care experience

    Advice and Information -

    Working with National Voices, Traverse, and PPL, Healthwatch England put together some tips on how to get the most out of the virtual health and care appointments both for patients and health and care professionals.

  5. Northampton Borough and Corby Borough removed from the government watch list

    News -

    Northampton and Corby has now been removed from the Government watch list for Coronavirus this week

  6. Update your first aid kit with the new My Health and Care Directory smartphone app

    Blog -

    People across Northamptonshire can now benefit from quick and easy access to the latest information about local health and care services – thanks to the launch of a brand new smartphone app.

  7. NHS 111 First

    News -

    A new national programme called NHS 111 First, which encourages patients to contact NHS 111 before attending an Emergency Department (A&E) so they can be directed straight to the right service for their needs, is now live.

  8. The way health and care professionals in Northamptonshire use the information they hold about you is changing

    News -

    Local providers of health and social care have a duty to keep complete, accurate and up-to-date information about your care to ensure you can receive the best possible treatment and support.

  9. Community Healthcare for Young People Focus Groups Report

    Report -

    Find out what young people told us about their views and experiences of community health and wellbeing services.

  10. Do you have a long term health condition? Have you had your flu vaccine? If not get in touch with your GP or a local pharmacy.

    Advice and Information -

    For most healthy people, the seasonal flu is mostly unpleasant. However, if you have a serious long term health condition if you have a BMI over 40, you are at particular risk from the more serious effects of flu.

  11. Care Quality Commission

    Advice and Information -

    The Care Quality Commission (CQC) is the inspector and regulator for health and adult social care facilities in England.

  12. VoiceAbility

    Advice and Information -

    VoiceAbility provide advocacy for people who need help to have their voice heard and to make complaints to health and social care services.

  13. Countywide services

    Advice and Information -

    Visit the West Northamptonshire Council or North Northamptonshire Council (depending on your location) website to find all services they provide, including adult social care, children and families services, and safeguarding of children and adults.

  14. Do you know anyone who could benefit from a GP Access card?

    Advice and Information -

    Previously known as My Right to Healthcare, GP Access cards allow people who aren't registered with a GP practice, have no fixed address or identification to communicate their right to healthcare.

  15. Step 2 on the government’s ‘roadmap’ back to freedom came into effect Monday

    News -

    From Monday 12 April, residents of Northamptonshire and across England will take Step 2 on the four-step ‘roadmap’ out of lockdown.

  16. Experiences of caring during the coronavirus pandemic

    Report -

    Your feedback from 2020 suggested that more people were providing care to their loved ones during the pandemic and the changes to services had put extra strain on carers. In 2021, we set out to find out more about the experiences of unpaid carers.

  17. Annual Report 2020-2021 - On equal terms

    Report -

    This year has been a very difficult one for everybody. While Healthwatch could not visit health and social care premises, we were still able to investigate the impact of the pandemic on people's access to the services that matter to them most.

  18. Top tips to get the most out of your GP appointment

    Advice and Information -

    Do you struggle to speak to your doctor about your medical concerns? You’re not alone. Take a look at these top tips to make the most out of your GP appointment.

  19. GP Data for planning and research collection: what you need to know

    Advice and Information -

    The NHS is making some changes to how it collects and uses patient data. To make sure you're clued up, read some frequently asked questions about the upcoming GP Data for planning and research collection below.

  20. What are your experiences of accessing a GP appointment in Northamptonshire?

    News -

    We want to know about your experiences with accessing GP services in Northamptonshire.

  21. Annual Report 2021-2022 - Championing what matters to you

    Report -

    Our 2021-2022 Annual Report looks at the work that we completed last year whilst still being limited by the new ways of working. Despite the year's challenges we continue to work relentlessly to ensure the public's voice was heard.

  22. Our report on the publics' views about accessing GP appointments in Northamptonshire

    News -

    Healthwatch North and West Northamptonshire created a short survey to ask the public their views on what was working and what could be improved to enhance the accessibility of GP services in the county.

  23. Annual Report 2022-2023 - Together we're making health and social care better

    Report -

    Our 2022-2023 Annual Report is a showcase of the work we completed throughout the last financial year. Read about our year!

  24. 10 top tips to get the most out of your GP appointment

    Advice and Information -

    We know from our conversations with the public that some patients report feeling rushed during appointments and struggling to make themselves heard. Here are some tips that could help you get the most out of visiting your GP.