1. Unannounced visit to the Kettering General Hospital Accident and Emergency Department.

    News -

    Healthwatch North and West Northamptonshire unannounced visit to Kettering General Hospital Accident and Emergency Department

  2. Access to mainstream crisis services for D/deaf and hard of hearing people

    Advice and Information -

    Shout currently provide a 24/7 free text service for times where D/deaf people feel they need immediate support.

  3. Our report on the publics' views about accessing GP appointments in Northamptonshire

    News -

    Healthwatch North and West Northamptonshire created a short survey to ask the public their views on what was working and what could be improved to enhance the accessibility of GP services in the county.

  4. Our Annual Work Plan for 2023-2024

    News -

    Read the HWNW Workplan to find out our planned activity for 2023-2024.

  5. Disclosure and Barring Service Policy

    Report -

    The Connected Together DBS policy covers staff and volunteers across all Connected Together CIC (CTCIC) subsidiaries and contracts.

  6. Advisory board meeting minutes 30/01/2023

    News -

    Our minutes from our Advisory Board Virtual Meeting in Public

  7. Our Volunteer Handbook

    Report -

    This handbook has been produced to help to introduce you to the work of Connected Together CIC (CTCIC) and the organisations it manages, including Healthwatch North and West Northamptonshire (HWNW) and Healthwatch Rutland (HWR).

  8. Community Engagement; Carnival 2023

    News -

    We are proud to share our impactful experience at this year’s Northampton Carnival, which was held at the Racecourse on June 10th 2023.

  9. Annual Report 2022-2023 - Together we're making health and social care better

    Report -

    Our 2022-2023 Annual Report is a showcase of the work we completed throughout the last financial year. Read about our year!

  10. Our report on the Change Grow Live Service.

    Report -

    Healthwatch North and West Northamptonshire created a survey to gather experiences from users of the substance misuse service, Change Grow Live.

  11. Corby Urgent Care Centre Visit Report

    Report -

    Our programme to understand more about how local urgent care services are meeting people's needs continues with Healthwatch North and West Northamptonshire recently visiting the Corby Urgent Care Centre. 

  12. Kettering General Hospital Maternity Visit Report

    Report -

    Our initiative to understand more about how local services are meeting people's needs continued as Healthwatch North and West Northamptonshire visited Kettering General Hospital to carry out a 15 steps maternity audit.

  13. Our Staff

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  14. Public Advisory Board meeting minutes 24/04/23

    News -

    Our minutes from our public Advisory Board meeting held on 24/04/23.

  15. Healthwatch North and West Northamptonshire Annual Meeting

    Event -

  16. Northampton General Hospital Maternity Report

    Report -

    We are pleased to publish our Northampton General Hospital '15 Steps' Maternity Report. This report details the findings from our visit to the Maternity Ward at Northampton General Hospital.

  17. #IWILL Movement

    News -

    We have signed the Power of Youth Charter and joined the #IWILL Movement

  18. Religious holidays and events

    News -

    Please see the below for a guide on all the holidays and observances taking place in 2024

  19. Our annual work plan 2023-2024

    Report -

    The Healthwatch North and West Northamptonshire annual plan helps provide commissioners and key stakeholders with an overview of planned activity for the next 12 months.

  20. Patient Transport Survey

    News -

    Healtwatch North and West Northamptonshire have created a Patient Transport Survey after receiving reports from members of the public who have made us aware of the difficulties experienced in attending medical appointments.

  21. 15 Steps Visit at Northampton General Hospital Report

    Report -

    We are pleased to publish our 15 Steps Visit at Northampton General Hospital Report, which was performed and created by Young Healthwatch Northamptonshire.

  22. Young Healthwatch ADHD and Autism Survey

    News -

    Young Healthwatch Northamptonshire is seeking the views of 11-18 year olds recently diagnosed or waiting for an assessment for ADHD or Autism.

  23. Research Project Survey

    News -

    We are running a survey to better understand what the barriers are in the public engaging with research.

  24. Respiratory Project Report

    Report -

    Healthwatch North and West Northamptonshire partnered with West Northamptonshire Council to conduct research on the experiences of individuals with respiratory conditions and we are happy to announce that this report is now available.

  25. Patient Transport Report

    Report -

    Our Report on Patient Transport is now published.

  26. Announcement of Beacon membership of the Employers’ Initiative on Domestic Abuse

    News -

    We, along with Connected Together CIC and Healthwatch Rutland are delighted to announce our Beacon membership of the Employers’ Initiative on Domestic Abuse (EIDA), a leading business network that supports employers to take action on domestic abuse.

  27. Annual Work Plan 2024-2025

    News -

    The Healthwatch North and West Northamptonshire annual work plan helps provide commissioners and key stakeholders with an overview of planned activity for the next 12 months.

  28. NGH Ophthalmology Enter and View Report

    Report -

    Our report on the Enter and View we conducted at Northampton General Hospital's Ophthalmology Department has now been published.

  29. Teen Clinic Daventry

    News -

    Young Healthwatch Northamptonshire is running a survey on behalf of Teen Clinic Daventry. We want to hear and understand young people’s experiences using their services so that we can analyse what is working well and what can be improved to better provide help.

  30. Pharmacy First

    Advice and Information -

    Get help without a GP appointment.

  31. Home

    Page -

  32. The Accessible Information Standard - What you can expect from services

    Advice and Information -

    A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect.

  33. 10 top tips to get the most out of your GP appointment

    Advice and Information -

    We know from our conversations with the public that some patients report feeling rushed during appointments and struggling to make themselves heard. Here are some tips that could help you get the most out of visiting your GP.

  34. What should you expect from home care services?

    Advice and Information -

    The number of people being cared for in their own homes is increasing but what should you expect from home care services?

  35. 10 top tips to get the most out of your dental appointment

    Advice and Information -

    Everyone should be able to access good quality NHS dental services. Take a look at our top tips to help you get the most out of your next dental appointment.

  36. Terms & conditions

    Page -

    These terms and conditions tell you how this Healthwatch website is managed and how you are protected when you are using our site.If you do not agree with these terms, you should leave the site immediately.

  37. Accessibility

    Page -

    We want to make sure that everyone is able to access the information we provide and communicate with us in ways that meet their individual needs.

  38. Events and meetings

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    Take a look at our upcoming events and meetings or check out our selection of health and care awareness events you can support.

  39. Advice and information

    Page -

    Find the information and support you need to help you live well.
    Search the articles below or contact us for free and confidential advice.

  40. Volunteers Week

    Event -

  41. Cookies

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    We use cookies on our website to make your experience as easy and simple as possible.

  42. Privacy

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    This Privacy Statement sets our data processing practices carried. We retain and use personal data (information that relates to and identifies living people) to help us carry out our role as the independent champion for people who use health and social care services.