1. Our Volunteer roles

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    There are different ways in which you can become involved depending on your interests and how much time you would like to commit.

  2. Young Healthwatch Visit to Northampton General Hospital

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    Young Healthwatch Northamptonshire were given a tour and were able to meet some of the staff and speak to some patients and their parents at Northampton General Hospital.

  3. Quick poll results - Over half of you were happy with your dental care, but some of you highlighted several issues

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    When it comes to easy access to NHS dental care appointments, the majority of our respondents did not seem to have any issues.

  4. Our Strategic Plan 2018 – 2020

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    Our vision: Healthwatch Northamptonshire will be a strong, resolute and independent community champion

  5. Health and social care needs of the Armed Forces Community in Northamptonshire

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    Healthwatch Northamptonshire carried out a survey on behalf of the Armed Forces Covenant Northamptonshire to find out more about the health and social care needs of the Armed Forces community in Northamptonshire.

  6. Annual Report 2017-18

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    2017/18 has been an exciting year for us, albeit not without continuing financial challenges.

  7. Young Healthwatch Northamptonshire and Shooting Stars Visit to Kettering General Hospital

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    A group of young volunteers from Young Healthwatch Northamptonshire and Shooting Stars (a group for young people in Northamptonshire with Special Educational Needs or Disabilities) spent the day at the children’s areas at Kettering General Hospital.

  8. Enter and View - Hospitals

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    Healthwatch Northamptonshire volunteers Sheila White and Wendy Patel visit the wards and departments at Kettering General Hospital to carry out '15 Step Challenge' audits.

  9. Quick poll results - Three-quarters of you would like to be involved in producing your care plan

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    Our June 2018 quick poll asked you about how you want to be involved in planning for your care as you get older.

  10. Supporting children and families where ASD and ADHD is suspected

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    Healthwatch Northamptonshire talked to 12 families who had experience of the process of assessment for a diagnosis of autism spectrum disorder (ASD) or attention deficit hyperactivity disorder (ADHD) in the previous 12 months.

  11. Young Healthwatch Northamptonshire Annual Report 2017-18

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    Young Healthwatch Northamptonshire had a busy year during 2017-18! Check out their mini Annual Report to find out more.

  12. Young Healthwatch Northamptonshire and National Citizen Service visit to Elm Bank Care Home, Kettering

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    In July 2018, 15 young people completing the National Citizenship Service (NCS) scheme visited Elm Bank Care Home, in Kettering Northamptonshire.

  13. Young people’s views and experiences of emotional wellbeing support in Northamptonshire

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    In the spring and summer of 2018, Young Healthwatch Northamptonshire gathered the views and experiences from young people across the county on mental health and wellbeing services.

  14. Your way to have your say on health and social care - different languages and formats

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    Download information about Healthwatch in different languages

  15. Our Enter and View Policy

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    The purpose of this policy and procedure document is to ensure that Healthwatch (HW) staff, volunteers and external stakeholders are clear when, where and how Enter and View is carried out.

  16. Our Complaints Policy

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    Individuals and organisations have the right to express their views about the performance of Connected Together CIC. Anyone who is dissatisfied with any aspects of the service received by CTCIC can make a complaint under this policy.

  17. Our Record Keeping and Retention Schedule policy

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    In general, the staff records (including those of volunteers) should be retained for 6 years after the end of employment, but need only contain sufficient information in order to provide a reference (e.g. training and disciplinary records).

  18. Our Board Meeting Minutes from 2022

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    Read the minutes from our board meetings that took place in 2022

  19. Disclosure and Barring Service Policy

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    The Connected Together DBS policy covers staff and volunteers across all Connected Together CIC (CTCIC) subsidiaries and contracts.

  20. Our Volunteer Handbook

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    This handbook has been produced to help to introduce you to the work of Connected Together CIC (CTCIC) and the organisations it manages, including Healthwatch North and West Northamptonshire (HWNW) and Healthwatch Rutland (HWR).

  21. Annual Report 2022-2023 - Together we're making health and social care better

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    Our 2022-2023 Annual Report is a showcase of the work we completed throughout the last financial year. Read about our year!

  22. Our report on the Change Grow Live Service.

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    Healthwatch North and West Northamptonshire created a survey to gather experiences from users of the substance misuse service, Change Grow Live.

  23. Corby Urgent Care Centre Visit Report

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    Our programme to understand more about how local urgent care services are meeting people's needs continues with Healthwatch North and West Northamptonshire recently visiting the Corby Urgent Care Centre. 

  24. Kettering General Hospital Maternity Visit Report

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    Our initiative to understand more about how local services are meeting people's needs continued as Healthwatch North and West Northamptonshire visited Kettering General Hospital to carry out a 15 steps maternity audit.

  25. Northampton General Hospital Maternity Report

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    We are pleased to publish our Northampton General Hospital '15 Steps' Maternity Report. This report details the findings from our visit to the Maternity Ward at Northampton General Hospital.

  26. Our annual work plan 2023-2024

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    The Healthwatch North and West Northamptonshire annual plan helps provide commissioners and key stakeholders with an overview of planned activity for the next 12 months.