1. Neighbouring Sustainability and Transformation Plans (STP)

    News -

    If you live near the borders of the county you might be affected by Sustainability and Transformation Plans of neighbouring regions.

  2. Experiences of pregnancy, birth and onwards: The views of parents about services and support in Northamptonshire

    Report -

    In March 2016, Healthwatch Northamptonshire asked 77 parents with infants or young children their views on the help and support they received during pregnancy, labour and the postnatal period.

  3. Access to health and social care services for Northamptonshire’s homeless and vulnerably housed population - The views of homeless people and professionals

    Report -

    In late 2016 Healthwatch Northamptonshire undertook a piece of work to find out more about the views and experiences of Northamptonshire’s homeless and vulnerably housed population, a seldom heard group.

  4. Annual Report 2016-17

    Report -

    Last year was another busy year for Healthwatch Northamptonshire! You can read all about it in our Annual Report 2016/17.

  5. The Accessible Information Standard - What you can expect from services

    Advice and Information -

    A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect.

  6. World Breastfeeding Week - 4 August 2017

    News -

    At this year's World Breastfeeding Week, which took place on the 4 August 2017 at Abington Park, we were joined by Northamptonshire Breastfeeding Alliance, Diana from Northamptonshire Healthcare NHS Foundation Trust, and Ann and Kate from NGH.

  7. Tips for choosing a care home

    Advice and Information -

    Finding a suitable care home for you or a loved one can be difficult. Healthwatch England has pulled together some of the best tips provided by the NHS and other organisations in England to help you make the right choice.

  8. What should you expect from home care services?

    Advice and Information -

    The number of people being cared for in their own homes is increasing but what should you expect from home care services?

  9. Home care services: What people told Healthwatch about their experiences

    News -

    Over the last year, the number of local Healthwatch citing improvements to home care services as a priority for their community has doubled. A new report explains what people have told Healthwatch about their experience of home care.

  10. Public invited to Northampton General Hospital AGM

    Event -

  11. Connected Together Community Interest Company (CTCIC) becomes a certified member of the Market Research Society (MRS).

    News -

    All MRS Company Partners and their employees agree to adhere to the MRS Code of Conduct and MRS Company Partner Quality Commitment whilst undertaking research.

  12. Northamptonshire GPs asked to keep things simple when seeking patient feedback

    News -

    New research by health and care champion Healthwatch England adds to a growing evidence base that people recognise the pressures the NHS is under and want to help make it better by sharing their feedback.

  13. Do you know what short breaks are?

    Advice and Information -

    An Easy Read Guide about Short Breaks available in Northamptonshire

  14. Protect your unborn baby this winter with a free flu jab

    Advice and Information -

    Pregnant women in Northamptonshire are being urged to have their free flu vaccination to help keep themselves and their unborn baby safe and well.

  15. Most people still getting good care – but health and care system is ‘straining at the seams’, making future quality precarious

    News -

    This year’s State of Care shows that, thanks to the efforts of staff and leaders, the quality of health and social care has been maintained despite very real challenges and the majority of people are getting good, safe care.

  16. Quick poll results - Over half of you told us you find making a GP appointment difficult!

    News -

    Our September quick poll asked you how you find making an appointment with your GP surgery. Thank you to the 213 people who took part!

  17. How does the NHS in England work? An alternative guide

    Advice and Information -

    How does the NHS in England work? What organisations make it up? And how is it changing over time?

  18. Annual Meeting - 19 October 2017

    News -

    Thank you to all that attended and made our Annual Meeting a great opportunity to network as well as a chance to find out more about what Healthwatch Northamptonshire achieved in 2016/17 and to hear from Jane Mordue from Healthwatch England.

  19. CQC’s new strategy for engaging with the public up to 2021

    News -

    Care Quality Commission (CQC) has published a new strategy for how they will engage with the public to help make them a strong, independent regulator that is always on the side of people using care services.

  20. The use of additional services at local pharmacies - Findings from our Make Your Voice Count survey

    Report -

    We asked people about their opinions and use of additional services at their local pharmacies, besides dispensing and disposal of medication and advice on treatment of minor conditions.

  21. Free NHS Health Checks for 40 - 74 year olds

    Advice and Information -

    The NHS Health Check is a health check-up for adults in England aged 40 to 74. It's designed to spot early signs of stroke, kidney disease, heart disease, type 2 diabetes or dementia.

  22. Young Healthwatch Resources

    Advice and Information -

    Take a look at Healthwatch Northamptonshire’s 10 top tips when engaging with children and young people – produced by EMAHSN (East Midlands Academic Health Science Network).

  23. Recently had vomiting and or diarrhoea? Please do not go into A&E or hospitals

    Advice and Information -

    Kettering General Hospital and Nene Clinical Commissioning Group are urging local people not to attend A&E – or visit relatives in hospitals – if they have, or have recently had, vomiting and/or diarrhoea.

  24. The experiences of children and young people of health services

    Report -

    Healthwatch Northamptonshire wanted to seek the views of children and young people directly in a different and engaging way.

  25. Young Healthwatch Relaunch Report

    Report -

    In October 2017, Young Healthwatch Northamptonshire held a relaunch to spread the message about Young Healthwatch Northamptonshire, what we do and to encourage more people to join.

  26. Discharge from hospital and follow up support

    Report -

    Healthwatch Northamptonshire sought to find out the experiences of patients being discharged from the two general hospitals in Northamptonshire - Kettering General Hospital (KGH) and Northampton General Hospital (NGH).

  27. Maternity services in Northamptonshire: The views of parents

    Report -

    In summer 2017, Healthwatch Northamptonshire worked with Nene NHS and NHS Corby Clinical Commissioning Groups to gather the views and experiences of parents that were currently using or had recently used maternity services in Northamptonshire.

  28. Healthwatch England launch the 'Because We All Care' campaign with the CQC

    News -

    Everyone has different experiences of care - Healthwatch England wants to hear feedback on health and social care from everyone. Tell them about your care to make sure services work better for us all.

  29. Experiences and opinions of NHS 111 First in Northamptonshire

    Report -

    Together with Northamptonshire Clinical Commissioning Group (CCG), Healthwatch North and West Northamptonshire found out what people thought of the new NHS 111 First service.

  30. News and reports

    Page -

  31. We have been awarded the Investing in Volunteers accreditation!

    News -

    Healthwatch North and West Northamptonshire have been awarded the Investing in Volunteers (IiV) accreditation due to our volunteers hard work in the community to improve health and social care services.

  32. What are your experiences of accessing a GP appointment in Northamptonshire?

    News -

    We want to know about your experiences with accessing GP services in Northamptonshire.

  33. Annual Report 2021-2022 - Championing what matters to you

    Report -

    Our 2021-2022 Annual Report looks at the work that we completed last year whilst still being limited by the new ways of working. Despite the year's challenges we continue to work relentlessly to ensure the public's voice was heard.

  34. Young People’s Views of the Transition to Adult Mental Health Services

    Report -

    Young Healthwatch Northamptonshire (YHWN) worked with Northamptonshire Clinical Commissioning Group (NCCG) to help improve young people’s transition from youth to adult mental health services.

  35. Our Confidentiality Policy

    Report -

    During their employment, in the case of directors, board members, staff, or in their capacity of volunteers, persons will most certainly have access to or have sight of documents and other information that is of a confidential nature.

  36. Our Code of Conduct with CYP

    Report -

    This Code of Behaviour must be used in conjunction with CTCIC’s Safeguarding Policies and Procedures.

  37. Our Safeguarding of Vulnerable Adults Policy

    Report -

    The purpose of this policy is to outline the duty and responsibilities of staff, Board members and volunteers in relation to the protection of vulnerable adults from abuse.

  38. Our Customer Care Policy

    Report -

    This policy covers Connected Together CIC and all its contracts and managed organisations.

  39. Our Data Protection Policy

    Report -

    This policy supports the legal requirements of the General Data Protection Regulation, and the Data Protection Act 2018 (the UK’s interpretation of the European GDPR), which places certain obligations on CTCIC.

  40. Our Declaration of Interests Policy

    Report -

    Connected Together Community Interest Company (CTCIC) Board has overall responsibility for volunteers within CTCIC, its organisations, contracts, and subsidiaries,

  41. Our Equality and Diversity Policy

    Report -

    Connected Together CIC is committed to encouraging equality and diversity among our employees and volunteers and eliminating unlawful discrimination.

  42. Our Harassment and Dignity Policy

    Report -

    This policy is intended to provide help and support to Connected Together volunteers who feel that they have been denied the right to be treated with dignity and respect

  43. Our Online and Virtual Meetings policy

    Report -

    It is very important that every member of staff and volunteer who works with CTCIC/Local Healthwatch is aware of their role and responsibilities online and have clear guidelines under which to operate.

  44. Our Safeguarding Children and Young People Policy

    Report -

    This policy refers to children and young people (CYP). For the purposes of this policy a child, as defined by the Children Act 1989 and 2004, is anyone who has not yet reached their 18th birthday.

  45. Our Volunteer and Expenses Policy

    Report -

    In carrying out Connected Together CIC’s (CTCIC’s) approved business and activities board members and volunteers could incur expenses. We want to be sure that everyone has an equal opportunity to take part in Connected Together.

  46. Our Whistleblowing Policy

    Report -

    Whistleblowing is a disclosure of information by individuals that relates to danger, fraud, illegal or unethical conduct of the employer, an employee, board member or volunteer. It need not be a matter of financial governance.

  47. Our Environmental Policy

    Report -

    CTCIC recognises that under environmental legislation it has responsibility and accountability for its impacts on the environment created (both directly and indirectly) by our operations, services, and activities.

  48. Our ICT Acceptable Use policy

    Report -

    The purpose of this policy is to ensure that all ICT equipment used by Connected Together CIC, (from hereinafter referred to as CTCIC) and all contracts it holds is used effectively, safely, and legally

  49. Our Problem Solving policy

    Report -

    Occasionally issues can arise when someone is volunteering with us. It is important to have procedures in place to help deal with any issues before they become bigger problems