1. Neighbouring Sustainability and Transformation Plans (STP)

    News -

    If you live near the borders of the county you might be affected by Sustainability and Transformation Plans of neighbouring regions.

  2. Experiences of pregnancy, birth and onwards: The views of parents about services and support in Northamptonshire

    Report -

    In March 2016, Healthwatch Northamptonshire asked 77 parents with infants or young children their views on the help and support they received during pregnancy, labour and the postnatal period.

  3. Access to health and social care services for Northamptonshire’s homeless and vulnerably housed population - The views of homeless people and professionals

    Report -

    In late 2016 Healthwatch Northamptonshire undertook a piece of work to find out more about the views and experiences of Northamptonshire’s homeless and vulnerably housed population, a seldom heard group.

  4. Annual Report 2016-17

    Report -

    Last year was another busy year for Healthwatch Northamptonshire! You can read all about it in our Annual Report 2016/17.

  5. The Accessible Information Standard - What you can expect from services

    Advice and Information -

    A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect.

  6. World Breastfeeding Week - 4 August 2017

    News -

    At this year's World Breastfeeding Week, which took place on the 4 August 2017 at Abington Park, we were joined by Northamptonshire Breastfeeding Alliance, Diana from Northamptonshire Healthcare NHS Foundation Trust, and Ann and Kate from NGH.

  7. Tips for choosing a care home

    Advice and Information -

    Finding a suitable care home for you or a loved one can be difficult. Healthwatch England has pulled together some of the best tips provided by the NHS and other organisations in England to help you make the right choice.

  8. What should you expect from home care services?

    Advice and Information -

    The number of people being cared for in their own homes is increasing but what should you expect from home care services?

  9. Home care services: What people told Healthwatch about their experiences

    News -

    Over the last year, the number of local Healthwatch citing improvements to home care services as a priority for their community has doubled. A new report explains what people have told Healthwatch about their experience of home care.

  10. Public invited to Northampton General Hospital AGM

    Event -

  11. Connected Together Community Interest Company (CTCIC) becomes a certified member of the Market Research Society (MRS).

    News -

    All MRS Company Partners and their employees agree to adhere to the MRS Code of Conduct and MRS Company Partner Quality Commitment whilst undertaking research.

  12. Northamptonshire GPs asked to keep things simple when seeking patient feedback

    News -

    New research by health and care champion Healthwatch England adds to a growing evidence base that people recognise the pressures the NHS is under and want to help make it better by sharing their feedback.

  13. Do you know what short breaks are?

    Advice and Information -

    An Easy Read Guide about Short Breaks available in Northamptonshire

  14. Protect your unborn baby this winter with a free flu jab

    Advice and Information -

    Pregnant women in Northamptonshire are being urged to have their free flu vaccination to help keep themselves and their unborn baby safe and well.

  15. Most people still getting good care – but health and care system is ‘straining at the seams’, making future quality precarious

    News -

    This year’s State of Care shows that, thanks to the efforts of staff and leaders, the quality of health and social care has been maintained despite very real challenges and the majority of people are getting good, safe care.

  16. Quick poll results - Over half of you told us you find making a GP appointment difficult!

    News -

    Our September quick poll asked you how you find making an appointment with your GP surgery. Thank you to the 213 people who took part!

  17. How does the NHS in England work? An alternative guide

    Advice and Information -

    How does the NHS in England work? What organisations make it up? And how is it changing over time?

  18. Annual Meeting - 19 October 2017

    News -

    Thank you to all that attended and made our Annual Meeting a great opportunity to network as well as a chance to find out more about what Healthwatch Northamptonshire achieved in 2016/17 and to hear from Jane Mordue from Healthwatch England.

  19. CQC’s new strategy for engaging with the public up to 2021

    News -

    Care Quality Commission (CQC) has published a new strategy for how they will engage with the public to help make them a strong, independent regulator that is always on the side of people using care services.

  20. The use of additional services at local pharmacies - Findings from our Make Your Voice Count survey

    Report -

    We asked people about their opinions and use of additional services at their local pharmacies, besides dispensing and disposal of medication and advice on treatment of minor conditions.

  21. Free NHS Health Checks for 40 - 74 year olds

    Advice and Information -

    The NHS Health Check is a health check-up for adults in England aged 40 to 74. It's designed to spot early signs of stroke, kidney disease, heart disease, type 2 diabetes or dementia.

  22. Young Healthwatch Resources

    Advice and Information -

    Take a look at Healthwatch Northamptonshire’s 10 top tips when engaging with children and young people – produced by EMAHSN (East Midlands Academic Health Science Network).

  23. Recently had vomiting and or diarrhoea? Please do not go into A&E or hospitals

    Advice and Information -

    Kettering General Hospital and Nene Clinical Commissioning Group are urging local people not to attend A&E – or visit relatives in hospitals – if they have, or have recently had, vomiting and/or diarrhoea.

  24. The experiences of children and young people of health services

    Report -

    Healthwatch Northamptonshire wanted to seek the views of children and young people directly in a different and engaging way.

  25. Young Healthwatch Relaunch Report

    Report -

    In October 2017, Young Healthwatch Northamptonshire held a relaunch to spread the message about Young Healthwatch Northamptonshire, what we do and to encourage more people to join.

  26. Discharge from hospital and follow up support

    Report -

    Healthwatch Northamptonshire sought to find out the experiences of patients being discharged from the two general hospitals in Northamptonshire - Kettering General Hospital (KGH) and Northampton General Hospital (NGH).

  27. Maternity services in Northamptonshire: The views of parents

    Report -

    In summer 2017, Healthwatch Northamptonshire worked with Nene NHS and NHS Corby Clinical Commissioning Groups to gather the views and experiences of parents that were currently using or had recently used maternity services in Northamptonshire.

  28. Our Enter and View Policy

    Report -

    The purpose of this policy and procedure document is to ensure that Healthwatch (HW) staff, volunteers and external stakeholders are clear when, where and how Enter and View is carried out.

  29. Our Complaints Policy

    Report -

    Individuals and organisations have the right to express their views about the performance of Connected Together CIC. Anyone who is dissatisfied with any aspects of the service received by CTCIC can make a complaint under this policy.

  30. Our Record Keeping and Retention Schedule policy

    Report -

    In general, the staff records (including those of volunteers) should be retained for 6 years after the end of employment, but need only contain sufficient information in order to provide a reference (e.g. training and disciplinary records).

  31. Tell us about your experiences with the Corby Urgent Care Centre (CUCC)

    News -

    In February, Healthwatch North and West Northamptonshire will be commencing enter and view visits to the Corby Urgent Care Centre (CUCC) where we will observe the care they provide.

  32. Join us for the Wellingborough sight loss open day

    News -

    Join us on Monday 20th March for the Wellingborough sight loss open day in partnership with the Macular Society.

  33. Our Board Meeting Minutes from 2022

    Report -

    Read the minutes from our board meetings that took place in 2022

  34. Our report on the Young People's Health and Wellbeing survey

    News -

    Young Healthwatch Northamptonshire, supported by Healthwatch East and North Northamptonshire, have released their report on young people’s health and wellbeing in East Northamptonshire.

  35. Unannounced visit to Northampton General Hospital Accident and Emergency Department

    News -

    Volunteers from Healthwatch North and West Northamptonshire visited Northampton General Hospital's A&E department unannounced using their statutory power to conduct Enter and View visits on 31st January 2023.

  36. Unannounced visit to the Kettering General Hospital Accident and Emergency Department.

    News -

    Healthwatch North and West Northamptonshire unannounced visit to Kettering General Hospital Accident and Emergency Department

  37. Access to mainstream crisis services for D/deaf and hard of hearing people

    Advice and Information -

    Shout currently provide a 24/7 free text service for times where D/deaf people feel they need immediate support.

  38. Our report on the publics' views about accessing GP appointments in Northamptonshire

    News -

    Healthwatch North and West Northamptonshire created a short survey to ask the public their views on what was working and what could be improved to enhance the accessibility of GP services in the county.

  39. Our Annual Work Plan for 2023-2024

    News -

    Read the HWNW Workplan to find out our planned activity for 2023-2024.

  40. Disclosure and Barring Service Policy

    Report -

    The Connected Together DBS policy covers staff and volunteers across all Connected Together CIC (CTCIC) subsidiaries and contracts.

  41. Advisory board meeting minutes 30/01/2023

    News -

    Our minutes from our Advisory Board Virtual Meeting in Public

  42. Our Volunteer Handbook

    Report -

    This handbook has been produced to help to introduce you to the work of Connected Together CIC (CTCIC) and the organisations it manages, including Healthwatch North and West Northamptonshire (HWNW) and Healthwatch Rutland (HWR).

  43. Community Engagement; Carnival 2023

    News -

    We are proud to share our impactful experience at this year’s Northampton Carnival, which was held at the Racecourse on June 10th 2023.

  44. Annual Report 2022-2023 - Together we're making health and social care better

    Report -

    Our 2022-2023 Annual Report is a showcase of the work we completed throughout the last financial year. Read about our year!

  45. Our report on the Change Grow Live Service.

    Report -

    Healthwatch North and West Northamptonshire created a survey to gather experiences from users of the substance misuse service, Change Grow Live.

  46. Corby Urgent Care Centre Visit Report

    Report -

    Our programme to understand more about how local urgent care services are meeting people's needs continues with Healthwatch North and West Northamptonshire recently visiting the Corby Urgent Care Centre. 

  47. Kettering General Hospital Maternity Visit Report

    Report -

    Our initiative to understand more about how local services are meeting people's needs continued as Healthwatch North and West Northamptonshire visited Kettering General Hospital to carry out a 15 steps maternity audit.

  48. Our Staff

    Page -

  49. Public Advisory Board meeting minutes 24/04/23

    News -

    Our minutes from our public Advisory Board meeting held on 24/04/23.

  50. Healthwatch North and West Northamptonshire Annual Meeting

    Event -