1. Where can I go to get help for my health out of hours?

    Advice and Information -

    Health issues unfortunately don't leave us alone at the weekend and people are often in need of medical assistance out of hours. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed.

  2. Do you need help getting to hospital?

    Advice and Information -

    Find out what support is available to help you travel to your hospital appointments.

  3. Thinking about end of life care for you and your family

    Advice and Information -

    End of life care is support for people who are in the last months or years of their life. The guidance on the NHS website helps you know what to expect, how to plan ahead and how to manage your day to day decisions.

  4. Accessibility checklist for GP surgeries

    Advice and Information -

    Help make sure that your practice meets people’s accessibility requirements using this checklist from Healthwatch Slough.

  5. Our vision, values and strategy

    Advice and Information -

    Find out about Healthwatch North and West Northamptonshire's vision, values and strategy

  6. Where can I go for help when I’m ill in winter?

    Advice and Information -

    Feeling unwell? Read on for advice about where you can go for help with your health during the winter months.

  7. Tips for choosing a care home

    Advice and Information -

    Finding a suitable care home for you or a loved one can be difficult. Healthwatch England has pulled together some of the best tips provided by the NHS and other organisations in England to help you make the right choice.

  8. What can I expect from young people’s mental health services?

    Advice and Information -

    Young people may need help with a range of issues at different points in their life. Find out what you can expect from mental health services, to make sure you get the support you need.

  9. Do you know what short breaks are?

    Advice and Information -

    An Easy Read Guide about Short Breaks available in Northamptonshire

  10. Protect your unborn baby this winter with a free flu jab

    Advice and Information -

    Pregnant women in Northamptonshire are being urged to have their free flu vaccination to help keep themselves and their unborn baby safe and well.

  11. How does the NHS in England work? An alternative guide

    Advice and Information -

    How does the NHS in England work? What organisations make it up? And how is it changing over time?

  12. Free NHS Health Checks for 40 - 74 year olds

    Advice and Information -

    The NHS Health Check is a health check-up for adults in England aged 40 to 74. It's designed to spot early signs of stroke, kidney disease, heart disease, type 2 diabetes or dementia.

  13. Recently had vomiting and or diarrhoea? Please do not go into A&E or hospitals

    Advice and Information -

    Kettering General Hospital and Nene Clinical Commissioning Group are urging local people not to attend A&E – or visit relatives in hospitals – if they have, or have recently had, vomiting and/or diarrhoea.

  14. Crisis café is here to support you with your day-to-day struggles and mental health difficulties

    Advice and Information -

    Crisis Cafés are an easily accessible service available in the evenings and/or at weekends for people who are finding themselves in a crisis or need support with their mental health.

  15. How do people feel about their data being shared by the NHS?

    Advice and Information -

    From 25 May, you’ll be able to make a choice about how the NHS uses your confidential patient information for reasons other than your care. 77% of the public say they are confident in the ability of the NHS to protect their patient data. Are you?

  16. Young Healthwatch Resources

    Advice and Information -

    Take a look at Healthwatch Northamptonshire’s 10 top tips when engaging with children and young people – produced by EMAHSN (East Midlands Academic Health Science Network).

  17. Information on Coronavirus

    Advice and Information -

    Read the advice and information from NHS England, Public Health England and Northamptonshire councils about the Coronavirus.

  18. Coronavirus: Advice from other organisations

    Advice and Information -

    It can be hard to keep up with the constantly changing and evolving nature of guidance and help with coronavirus. Here are some links to different national organisations and their advice.

  19. Coronavirus: Local services and updates

    Advice and Information -

    The links on this page are to help you find information about local services and updates relating to coronavirus all in one place.

  20. Our strategy and work plan 2020 - 2021

    Advice and Information -

    The Healthwatch Northamptonshire annual plan helps provide commissioners and key stakeholders with an overview of planned activity for the next 12 months.

  21. Public asked to comply with guidance on the wearing of face coverings

    Advice and Information -

    As restrictions ease and more businesses and amenities open up across Northamptonshire, Public Health Officials are urging the public to comply with the guidance on the wearing of face coverings.

  22. Request help and support - Coronavirus

    Advice and Information -

    How to request support from volunteers if you are self-isolating in Northamptonshire and need help.

  23. What's the difference between social distancing, self-isolation and shielding?

    Advice and Information -

    Self-isolation, social distancing and shielding have been introduced by the Government to help you and your loved ones stay safe from COVID-19. Find out what they mean in practice and what applies to you.

  24. Planning care at the end of life

    Advice and Information -

    With the current coronavirus pandemic, it’s important that you and your loved ones discuss your preferences for end of life care. This is especially important if you have been identified as high risk of severe illness if you catch COVID-19.

  25. Advice for parents during coronavirus - what to do if your child is unwell or injured

    Advice and Information -

    Whilst it is extremely important to follow Government advice to stay at home during this period, it can be confusing to know what to do when your child is unwell or injured.

  26. Cancer and coronavirus

    Advice and Information -

    If you have cancer, it’s understandable you might feel anxious about COVID-19. The Government and the NHS have both confirmed that cancer treatment should continue to be prioritised during the response to the COVID-19 emergency.

  27. Quit for Covid with Public Health Northamptonshire’s Stop Smoking Service

    Advice and Information -

    Public Health Northamptonshire is encouraging smokers to #QuitforCovid, not only to protect themselves but to reduce demand on NHS services.

  28. Anglian Water Support

    Advice and Information -

    If you think you’ll have difficulty paying your water bill, Anglian Water has lots of help and support available to you, from providing flexible and affordable payment plans - to guiding you to external help and benefits.

  29. Training and Consultancy Services

    Advice and Information -

    Connected Together can help organisations in many ways to effectively engage with your community.

  30. Information and Signposting

    Advice and Information -

    Healthwatch Northamptonshire's information and signposting support is confidential and free. Below are some useful links or search our advice and information page for lots more articles.

  31. NICE Care Guides

    Advice and Information -

    A list of NICE's social and intermediate care guides

  32. Mental health advice and information

    Advice and Information -

    Local and national organisations that can help you with your mental health.

  33. Transport and Car schemes

    Advice and Information -

    Find local volunteer and community transport schemes to get you to your appointment on time

  34. Complaints about GPs

    Advice and Information -

    The care you receive from a GP is usually very good and most people don’t have any problems. But occasionally things can go wrong. This page tells you where to start when you want to sort out a problem with a GP.

  35. NHS hospital complaints

    Advice and Information -

    The care you receive in an NHS hospital is usually very good and most people don’t have any problems. But occasionally things can go wrong. This page tells you where to start when you want to sort out a problem with an NHS hospital.

  36. NHS Dentist Complaints

    Advice and Information -

    NHS dental care is usually very good and most people don’t have any problems. But occasionally things can go wrong. This page tells you where to start if you have a problem with an NHS dentist.

  37. Mental Health Services Complaints

    Advice and Information -

    If you’re unhappy about your treatment for a mental health problem, you may be able to make a complaint.

  38. Complaints about other NHS services

    Advice and Information -

    NHS care is usually very good and most people don’t have any problems. But occasionally things can go wrong. This page tells you more about how to raise concerns about health services that aren’t GPs, hospitals and dentists.

  39. How to Make a Complaint About Adult Social Care Services

    Advice and Information -

    Adult social care is usually very good and most people don’t have any problems. But sometimes you need to raise concerns. This page tells you how to make a complaint.

  40. Local health and social care complaints contacts

    Advice and Information -

    A collection of local health and social care complaints contacts

  41. Organisations that can help with general NHS Complaints

    Advice and Information -

    Organisations that can help with general NHS Complaints and advocacy

  42. Tips and Tools to Help You Make a Complaint About Health Services

    Advice and Information -

    Some links and organisations for advice about how to make a complaint

  43. Whistleblowing - How a staff member can report a problem in the NHS or an Adult Social Care Service

    Advice and Information -

    NHS and adult social care are usually very good and most people don’t have any problems. But occasionally things can go wrong.

  44. Making a complaint about social care services – What should you expect?

    Advice and Information -

    Healthwatch England has been working with the Local Government and Social Care Ombudsman to develop a Single Complaints Statement for both professionals and the public

  45. What can you expect when you’re discharged from hospital?

    Advice and Information -

    The usual processes the NHS follows to discharge you from hospital have changed since the start of the coronavirus pandemic. Here’s what you can expect when it’s time to leave hospital.

  46. Update on dental services for vulnerable groups

    Advice and Information -

    In line with national guidance issued in response to the Covid-19 pandemic, dental practices in the Midlands are currently not providing routine care in the same way as they were prior to the pandemic.

  47. Managing hearing loss and tinnitus during Covid-19

    Advice and Information -

    Find out about services and help available for those with hearing loss and Tinnitus during Covid-19 and how professionals can communicate better with people with hearing loss

  48. An update on the restarting of NHS dental services in the Midlands

    Advice and Information -

    The NHS Dental Services in the Midlands has sent us this new update about the restarting of dental services in the Midlands.

  49. Remote accessibility for D/deaf, deafened and hard of hearing people—what can you do?

    Advice and Information -

    Find out how to better communicate with people with hearing loss during the pandemic