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Report -
Healthwatch Northamptonshire talked to 12 families who had experience of the process of assessment for a diagnosis of autism spectrum disorder (ASD) or attention deficit hyperactivity disorder (ADHD) in the previous 12 months. -
Report -
Healthwatch Northamptonshire (HNW) wants to ensure that the views of children, young people and families are gathered and heard and positively influence current changes in health care for children and young people. -
Report -
Since September 2015, HWN has engaged with CYP with Special Educational Needs and Disabilities (SEND) using a variety of activity and methods. -
Advice and Information -
Read the advice and information from NHS England, Public Health England and Northamptonshire councils about the Coronavirus. -
Advice and Information -
It can be hard to keep up with the constantly changing and evolving nature of guidance and help with coronavirus. Here are some links to different national organisations and their advice. -
News -
As a statutory body, Healthwatch has the role of working with others to both help communities have clear and accurate information and advice and safeguard the rights and wellbeing of people who use health and social care services. -
Advice and Information -
The links on this page are to help you find information about local services and updates relating to coronavirus all in one place. -
Advice and Information -
Adult social care is usually very good and most people don’t have any problems. But sometimes you need to raise concerns. This page tells you how to make a complaint. -
Advice and Information -
Organisations that can help with general NHS Complaints and advocacy -
Report -
Your feedback from 2020 suggested that more people were providing care to their loved ones during the pandemic and the changes to services had put extra strain on carers. In 2021, we set out to find out more about the experiences of unpaid carers. -
News -
Young Healthwatch Northamptonshire is seeking the views of 11-18 year olds recently diagnosed or waiting for an assessment for ADHD or Autism. -
Advice and Information -
The joint COVID-19 Northamptonshire Strategic Coordination Centre* has issued an update about pharmacy opening hours, including over the Easter weekend: -
News -
During the current crisis, it is really important that we hear about your good and bad experiences of health and social care. -
Report -
During 2019-20 we undertook some exciting projects and continued to ensure that the views and needs of the people of Northamptonshire are considered, particularly as services and organisations are restructured. -
Advice and Information -
Healthwatch Northamptonshire's information and signposting support is confidential and free. Below are some useful links or search our advice and information page for lots more articles. -
Advice and Information -
The care you receive from a GP is usually very good and most people don’t have any problems. But occasionally things can go wrong. This page tells you where to start when you want to sort out a problem with a GP. -
Advice and Information -
The care you receive in an NHS hospital is usually very good and most people don’t have any problems. But occasionally things can go wrong. This page tells you where to start when you want to sort out a problem with an NHS hospital. -
Advice and Information -
NHS dental care is usually very good and most people don’t have any problems. But occasionally things can go wrong. This page tells you where to start if you have a problem with an NHS dentist. -
Advice and Information -
If you’re unhappy about your treatment for a mental health problem, you may be able to make a complaint. -
Advice and Information -
NHS care is usually very good and most people don’t have any problems. But occasionally things can go wrong. This page tells you more about how to raise concerns about health services that aren’t GPs, hospitals and dentists. -
Advice and Information -
A collection of local health and social care complaints contacts -
Advice and Information -
Information about complaints advocacy and other advocacy services from VoiceAbility in Northamptonshire -
Advice and Information -
Some links and organisations for advice about how to make a complaint -
Advice and Information -
NHS and adult social care are usually very good and most people don’t have any problems. But occasionally things can go wrong. -
Advice and Information -
Healthwatch England has been working with the Local Government and Social Care Ombudsman to develop a Single Complaints Statement for both professionals and the public -
Advice and Information -
The Care Quality Commission (CQC) is the inspector and regulator for health and adult social care facilities in England. -
Advice and Information -
VoiceAbility provide advocacy for people who need help to have their voice heard and to make complaints to health and social care services. -
Advice and Information -
The Professional Standards Authority helps to protect the public through their work with organisations that register and regulate people working in health and social care. -
Advice and Information -
The Department of Health and Social Care are aware that due to the ongoing pressures caused by the COVID-19 pandemic, some healthcare organisations are encountering significant pressure on staff time. -
Report -
This year has been a very difficult one for everybody. While Healthwatch could not visit health and social care premises, we were still able to investigate the impact of the pandemic on people's access to the services that matter to them most. -
News -
Everyone has different experiences of care - Healthwatch England wants to hear feedback on health and social care from everyone. Tell them about your care to make sure services work better for us all. -
Report -
Our 2021-2022 Annual Report looks at the work that we completed last year whilst still being limited by the new ways of working. Despite the year's challenges we continue to work relentlessly to ensure the public's voice was heard.