1. Complaints about GPs

    Advice and Information -

    The care you receive from a GP is usually very good and most people don’t have any problems. But occasionally things can go wrong. This page tells you where to start when you want to sort out a problem with a GP.

  2. Help health and social care services recover from COVID-19 #BecauseWeAllCare

    News -

    Two-thirds of people in England say they are more likely to act to improve health and social care services since the outbreak of COVID-19. You can help improve care in Northamptonshire by joining our campaign #BecauseWeAllCare.

  3. The future of health and social care in Northamptonshire workshop report

    Report -

    On the 14 May 2015 Healthwatch Northamptonshire invited the heads of the local health and social care providers to a workshop to discuss the future of health and social care in Northamptonshire.

  4. Getting the most out of the virtual health and care experience

    Advice and Information -

    Working with National Voices, Traverse, and PPL, Healthwatch England put together some tips on how to get the most out of the virtual health and care appointments both for patients and health and care professionals.

  5. Northampton Borough and Corby Borough removed from the government watch list

    News -

    Northampton and Corby has now been removed from the Government watch list for Coronavirus this week

  6. Update your first aid kit with the new My Health and Care Directory smartphone app

    Blog -

    People across Northamptonshire can now benefit from quick and easy access to the latest information about local health and care services – thanks to the launch of a brand new smartphone app.

  7. NHS 111 First

    News -

    A new national programme called NHS 111 First, which encourages patients to contact NHS 111 before attending an Emergency Department (A&E) so they can be directed straight to the right service for their needs, is now live.

  8. The way health and care professionals in Northamptonshire use the information they hold about you is changing

    News -

    Local providers of health and social care have a duty to keep complete, accurate and up-to-date information about your care to ensure you can receive the best possible treatment and support.

  9. Community Healthcare for Young People Focus Groups Report

    Report -

    Find out what young people told us about their views and experiences of community health and wellbeing services.

  10. Do you have a long term health condition? Have you had your flu vaccine? If not get in touch with your GP or a local pharmacy.

    Advice and Information -

    For most healthy people, the seasonal flu is mostly unpleasant. However, if you have a serious long term health condition if you have a BMI over 40, you are at particular risk from the more serious effects of flu.

  11. Care Quality Commission

    Advice and Information -

    The Care Quality Commission (CQC) is the inspector and regulator for health and adult social care facilities in England.

  12. VoiceAbility

    Advice and Information -

    VoiceAbility provide advocacy for people who need help to have their voice heard and to make complaints to health and social care services.

  13. Countywide services

    Advice and Information -

    Visit the West Northamptonshire Council or North Northamptonshire Council (depending on your location) website to find all services they provide, including adult social care, children and families services, and safeguarding of children and adults.

  14. Do you know anyone who could benefit from a GP Access card?

    Advice and Information -

    Previously known as My Right to Healthcare, GP Access cards allow people who aren't registered with a GP practice, have no fixed address or identification to communicate their right to healthcare.

  15. Step 2 on the government’s ‘roadmap’ back to freedom came into effect Monday

    News -

    From Monday 12 April, residents of Northamptonshire and across England will take Step 2 on the four-step ‘roadmap’ out of lockdown.

  16. Experiences of caring during the coronavirus pandemic

    Report -

    Your feedback from 2020 suggested that more people were providing care to their loved ones during the pandemic and the changes to services had put extra strain on carers. In 2021, we set out to find out more about the experiences of unpaid carers.

  17. Annual Report 2020-2021 - On equal terms

    Report -

    This year has been a very difficult one for everybody. While Healthwatch could not visit health and social care premises, we were still able to investigate the impact of the pandemic on people's access to the services that matter to them most.

  18. Top tips to get the most out of your GP appointment

    Advice and Information -

    Do you struggle to speak to your doctor about your medical concerns? You’re not alone. Take a look at these top tips to make the most out of your GP appointment.

  19. GP Data for planning and research collection: what you need to know

    Advice and Information -

    The NHS is making some changes to how it collects and uses patient data. To make sure you're clued up, read some frequently asked questions about the upcoming GP Data for planning and research collection below.

  20. What are your experiences of accessing a GP appointment in Northamptonshire?

    News -

    We want to know about your experiences with accessing GP services in Northamptonshire.

  21. Annual Report 2021-2022 - Championing what matters to you

    Report -

    Our 2021-2022 Annual Report looks at the work that we completed last year whilst still being limited by the new ways of working. Despite the year's challenges we continue to work relentlessly to ensure the public's voice was heard.

  22. Our report on the publics' views about accessing GP appointments in Northamptonshire

    News -

    Healthwatch North and West Northamptonshire created a short survey to ask the public their views on what was working and what could be improved to enhance the accessibility of GP services in the county.

  23. Annual Report 2022-2023 - Together we're making health and social care better

    Report -

    Our 2022-2023 Annual Report is a showcase of the work we completed throughout the last financial year. Read about our year!

  24. Have your say on patient rights within the NHS

    News -

    Have your say on proposed changes to the NHS Constitution.

  25. 10 top tips to get the most out of your GP appointment

    Advice and Information -

    We know from our conversations with the public that some patients report feeling rushed during appointments and struggling to make themselves heard. Here are some tips that could help you get the most out of visiting your GP.

  26. Frequently Asked Questions

    Response -

    Couldn't find the answer you're looking for? See some of our frequently asked questions's about Healthwatch Northamptonshire.

  27. Your way to have your say on health and social care - different languages and formats

    Report -

    Download information about Healthwatch in different languages

  28. Our vision, values and strategy

    Advice and Information -

    Find out about Healthwatch North and West Northamptonshire's vision, values and strategy

  29. Our Strategic Plan 2018 – 2020

    Report -

    Our vision: Healthwatch Northamptonshire will be a strong, resolute and independent community champion

  30. Young Healthwatch Northamptonshire Annual Report 2017-18

    Report -

    Young Healthwatch Northamptonshire had a busy year during 2017-18! Check out their mini Annual Report to find out more.

  31. Young Healthwatch Relaunch Report

    Report -

    In October 2017, Young Healthwatch Northamptonshire held a relaunch to spread the message about Young Healthwatch Northamptonshire, what we do and to encourage more people to join.

  32. Maternity services in Northamptonshire: The views of parents

    Report -

    In summer 2017, Healthwatch Northamptonshire worked with Nene NHS and NHS Corby Clinical Commissioning Groups to gather the views and experiences of parents that were currently using or had recently used maternity services in Northamptonshire.

  33. A report on Healthwatch Northamptonshire’s public engagement campaign

    Report -

    Throughout October, November and December 2014, we ran our public engagement campaign, Make your Voice Count 2. Our aim is to engage with the community and gather your views and experiences.

  34. We want to know about experiences of mental health crisis services in Northamptonshire

    News -

    We want to find out people’s experience of seeking help at a time of mental health crisis. We want to hear from people about what works and what could be better. The survey is for mental health care services for adults only.

  35. Tips for choosing a care home

    Advice and Information -

    Finding a suitable care home for you or a loved one can be difficult. Healthwatch England has pulled together some of the best tips provided by the NHS and other organisations in England to help you make the right choice.

  36. Healthwatch Northamptonshire shortlisted for national award

    News -

    After reviewing almost 150 entries, Healthwatch England has announced the finalists for the Healthwatch Network Awards 2019

  37. Young Healthwatch attend training on how to use the 15 Steps Challenge tool

    News -

    This week we were pleased to run training about NHS England's 15 Step Challenge for young people from local Young Healthwatch's across the country.

  38. Mental Health Crisis Support Survey

    News -

    We want to know about experiences of mental health crisis services in Northamptonshire. Help shape services by answering our survey.

  39. We’ve been re-accredited with the Investing in Children Membership Award™

    News -

    We are very pleased to have re-accredited with the Investing in Children Membership Award™ for our work with Young Healthwatch Northamptonshire.

  40. What can I expect from young people’s mental health services?

    Advice and Information -

    Young people may need help with a range of issues at different points in their life. Find out what you can expect from mental health services, to make sure you get the support you need.

  41. Connected Together Community Interest Company (CTCIC) becomes a certified member of the Market Research Society (MRS).

    News -

    All MRS Company Partners and their employees agree to adhere to the MRS Code of Conduct and MRS Company Partner Quality Commitment whilst undertaking research.

  42. Do you know what short breaks are?

    Advice and Information -

    An Easy Read Guide about Short Breaks available in Northamptonshire

  43. Ever wondered what we do and how we can help you? This one minute video explains it all!

    Blog -

    Healthwatch Northamptonshire is the county's independent health and care champion. This short video explains in just one minute what our organisation is all about.

  44. Young Healthwatch Northamptonshire is the first group in the county to win the Investing in Children Award

    News -

    This is a massive achievement for all the inspirational young people involved with Healthwatch Northamptonshire

  45. Healthwatch Northamptonshire appoints new Chair, Dr David N Jones

    News -

    Healthwatch Northamptonshire is the independent champion for health and social care in the county. After a robust recruitment process, Dr David N Jones has become the new Chair from April 2018 to June 2020.

  46. Healthwatch Northamptonshire receives Investing In Volunteers award

    News -

    Healthwatch Northamptonshire has gained the Investing in Volunteers award, in recognition of how we support our volunteers to shape local health and social care services.

  47. How do people feel about their data being shared by the NHS?

    Advice and Information -

    From 25 May, you’ll be able to make a choice about how the NHS uses your confidential patient information for reasons other than your care. 77% of the public say they are confident in the ability of the NHS to protect their patient data. Are you?

  48. Healthwatch Network Awards 2018 shortlist announced - Three nominations for Healthwatch Northamptonshire!

    News -

    After reviewing over 170 entries, Healthwatch England has announced all of the finalists for the Healthwatch Network Awards 2018.

  49. Healthwatch Northamptonshire wins national award

    News -

    We are very pleased to have been recognised at the Healthwatch England Conference Awards in Stratford upon Avon last week, attended by all 152 local Healthwatch!

  50. Meet the new Chair of Young Healthwatch Northamptonshire!

    News -

    We would like to introduce you to the new Young Healthwatch Northamptonshire Chair - Tanzi Chaudhury