1. Report -

    Download information about Healthwatch in different languages
  2. Report -

    Our vision: Healthwatch Northamptonshire will be a strong, resolute and independent community champion
  3. Report -

    Read all about our year!
  4. Report -

    2017/18 has been an exciting year for us, albeit not without continuing financial challenges.
  5. Report -

    Young Healthwatch Northamptonshire had a busy year during 2017-18! Check out their mini Annual Report to find out more.
  6. Report -

    Last year was another busy year for Healthwatch Northamptonshire! You can read all about it in our Annual Report 2016/17.
  7. Report -

    In October 2017, Young Healthwatch Northamptonshire held a relaunch to spread the message about Young Healthwatch Northamptonshire, what we do and to encourage more people to join.
  8. Report -

    In summer 2017, Healthwatch Northamptonshire worked with Nene NHS and NHS Corby Clinical Commissioning Groups to gather the views and experiences of parents that were currently using or had recently used maternity services in Northamptonshire.
  9. Report -

    Read all about our year!
  10. Report -

    Read all about our year!
  11. Report -

    Throughout October, November and December 2014, we ran our public engagement campaign, Make your Voice Count 2. Our aim is to engage with the community and gather your views and experiences.
  12. Report -

    Read all about our year!
  13. Report -

    There are different ways in which you can become involved depending on your interests and how much time you would like to commit.
  14. Report -

    During 2019-20 we undertook some exciting projects and continued to ensure that the views and needs of the people of Northamptonshire are considered, particularly as services and organisations are restructured.
  15. Report -

    Young Healthwatch Northamptonshire has had a busy year!
  16. Report -

    Young Healthwatch Northamptonshire was commissioned by Healthy Young Daventry to carry out a study into emotional wellbeing and self-harm among young people in Daventry.
  17. Report -

    This year has been a very difficult one for everybody. While Healthwatch could not visit health and social care premises, we were still able to investigate the impact of the pandemic on people's access to the services that matter to them most.
  18. Report -

    Like everyone else across the country, Young Healthwatch Northamptonshire were impacted by COVID-19. We started last year in a full national lockdown but that has not stopped some amazing work from happening.
  19. Report -

    Our 2021-2022 Annual Report looks at the work that we completed last year whilst still being limited by the new ways of working. Despite the year's challenges we continue to work relentlessly to ensure the public's voice was heard.
  20. Report -

    This Code of Behaviour must be used in conjunction with CTCIC’s Safeguarding Policies and Procedures.
  21. Report -

    During their employment, in the case of directors, board members, staff, or in their capacity of volunteers, persons will most certainly have access to or have sight of documents and other information that is of a confidential nature.
  22. Report -

    This policy covers Connected Together CIC and all its contracts and managed organisations.
  23. Report -

    This policy supports the legal requirements of the General Data Protection Regulation, and the Data Protection Act 2018 (the UK’s interpretation of the European GDPR), which places certain obligations on CTCIC.
  24. Report -

    Connected Together Community Interest Company (CTCIC) Board has overall responsibility for volunteers within CTCIC, its organisations, contracts, and subsidiaries,
  25. Report -

    Connected Together CIC is committed to encouraging equality and diversity among our employees and volunteers and eliminating unlawful discrimination.
  26. Report -

    This policy is intended to provide help and support to Connected Together volunteers who feel that they have been denied the right to be treated with dignity and respect
  27. Report -

    It is very important that every member of staff and volunteer who works with CTCIC/Local Healthwatch is aware of their role and responsibilities online and have clear guidelines under which to operate.
  28. Report -

    The purpose of this policy is to outline the duty and responsibilities of staff, Board members and volunteers in relation to the protection of vulnerable adults from abuse.
  29. Report -

    This policy refers to children and young people (CYP). For the purposes of this policy a child, as defined by the Children Act 1989 and 2004, is anyone who has not yet reached their 18th birthday.
  30. Report -

    In carrying out Connected Together CIC’s (CTCIC’s) approved business and activities board members and volunteers could incur expenses. We want to be sure that everyone has an equal opportunity to take part in Connected Together.
  31. Report -

    Whistleblowing is a disclosure of information by individuals that relates to danger, fraud, illegal or unethical conduct of the employer, an employee, board member or volunteer. It need not be a matter of financial governance.
  32. Report -

    CTCIC recognises that under environmental legislation it has responsibility and accountability for its impacts on the environment created (both directly and indirectly) by our operations, services, and activities.
  33. Report -

    The purpose of this policy is to ensure that all ICT equipment used by Connected Together CIC, (from hereinafter referred to as CTCIC) and all contracts it holds is used effectively, safely, and legally
  34. Report -

    Occasionally issues can arise when someone is volunteering with us. It is important to have procedures in place to help deal with any issues before they become bigger problems
  35. Report -

    Connected Together (CTCIC) is committed to the health, safety and welfare of employees as defined in all current legislation and relevant codes of practice and guidance applicable to the services we provide.
  36. Report -

    The purpose of this policy is to ensure Connected Together CIC and all its organisations/contracts, for example HWNW and HWR, have a clear process for managing media relations which staff, board members and volunteers all understand and comply with.
  37. Report -

    The purpose of this policy and procedure document is to ensure that Healthwatch (HW) staff, volunteers and external stakeholders are clear when, where and how Enter and View is carried out.
  38. Report -

    Individuals and organisations have the right to express their views about the performance of Connected Together CIC. Anyone who is dissatisfied with any aspects of the service received by CTCIC can make a complaint under this policy.
  39. Report -

    In general, the staff records (including those of volunteers) should be retained for 6 years after the end of employment, but need only contain sufficient information in order to provide a reference (e.g. training and disciplinary records).
  40. Report -

    Read the minutes from our board meetings that took place in 2022
  41. Report -

    The Connected Together DBS policy covers staff and volunteers across all Connected Together CIC (CTCIC) subsidiaries and contracts.
  42. Report -

    This handbook has been produced to help to introduce you to the work of Connected Together CIC (CTCIC) and the organisations it manages, including Healthwatch North and West Northamptonshire (HWNW) and Healthwatch Rutland (HWR).
  43. Report -

    Our 2022-2023 Annual Report is a showcase of the work we completed throughout the last financial year. Read about our year!
  44. Report -

    Our programme to understand more about how local urgent care services are meeting people's needs continues with Healthwatch North and West Northamptonshire recently visiting the Corby Urgent Care Centre. 
  45. Report -

    The Healthwatch North and West Northamptonshire annual plan helps provide commissioners and key stakeholders with an overview of planned activity for the next 12 months.