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During September and October 2013, Healthwatch Northamptonshire ran a campaign called “Make Your Voice Count”. -
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Healthwatch Northamptonshire (HWN) was asked to provide the Care Quality Commission (CQC) with any information and intelligence we held about the experiences and views of people who have received care at Northampton General Hospital -
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Healthwatch Northamptonshire conducted an engagement campaign, between October and December 2013, with children, young people and families to inform plans to re-design children’s community health services. -
Advice and Information -
Healthwatch Northamptonshire's information and signposting support is confidential and free. Below are some useful links or search our advice and information page for lots more articles. -
Advice and Information -
The Care Quality Commission (CQC) is the inspector and regulator for health and adult social care facilities in England. -
Advice and Information -
Find Help with Debt, Benefits, Housing, Employment and other common issues. -
Advice and Information -
Need to know more about care and care services in Northamptonshire? Care providers and care homes in the county are listed in the Northamptonshire Care Services Directory. -
Advice and Information -
Call Care supports individuals and their family in maintaining a healthy, safe and independent life in their own home. -
Advice and Information -
British Red Cross offer short-term practical and emotional support to help people improve their wellbeing and quality of life and live independently in their community. Their services are tailored to each person’s needs and goals. -
Advice and Information -
SuperCarers (a UK organisation that helps families find the best possible elderly care option) has created a guide for families new to caring for elderly loved ones. -
Advice and Information -
The Accessibility Checker provides accessibility information for many venues in Northamptonshire. -
Advice and Information -
The Professional Standards Authority helps to protect the public through their work with organisations that register and regulate people working in health and social care. -
Advice and Information -
The Armed Forces Covenant Northamptonshire website provides information and advice on support services available within the county for the Armed Forces community and their families. -
Advice and Information -
Modern slavery is the illegal exploitation of people for personal or commercial gain. It covers a wide range of abuse and exploitation including sexual exploitation, domestic servitude, forced labour, criminal exploitation and organ harvesting. -
Advice and Information -
Each year, around one in three people over the age of 65 has a fall, resulting in significant injury. Falls are not an inevitable part of growing older, and there are lots of things you can do to help reduce the risk of falling. -
Advice and Information -
ACTS is a group set up by Amputees in the Northampton area to provide support, advice and friendship to other Amputees and those who care for them. -
Advice and Information -
Members of the public can now find out if a pharmacy inspected since April 2019 has met or has not met all of the standards for registered pharmacies. -
Advice and Information -
Strong bones after 50 is a guide that provides jargon-free information to patients and carers for supporting older people who have broken a bone following a fall. -
Advice and Information -
British Heart Foundation hosts Heart Support Groups, bringing hope and a healthier lifestyle to thousands of patients and carers across England and Wales. -
Advice and Information -
Agylia Care is a new social enterprise that has recently launched an app and online service for Carers. Agylia Care worked closely with two national charities to introduce this service and make it available free for Carers to use. -
Advice and Information -
A list of NICE's social and intermediate care guides -
Advice and Information -
VoiceAbility provide advocacy for people who need help to have their voice heard and to make complaints to health and social care services. -
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Healthwatch Northamptonshire held a mental health workshop in May to understand the changes happening in mental health services currently and to ensure service users and carers are involved -
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Healthwatch Northamptonshire (HNW) wants to ensure that the views of children, young people and families are gathered and heard and positively influence current changes in health care for children and young people. -
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Read all about our year! -
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We asked 173 people in the A&E waiting area at NGH about what other services they had tried to access before going to A&E and what their experience was -
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Working in partnership with the local NHS, we wanted to find out what patients and staff thought of current services and how they could be improved. -
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Healthwatch Northamptonshire has been working in partnership with Northamptonshire County Council on a pilot project to monitor the quality of home (domiciliary) care services. -
Advice and Information -
The care you receive from a GP is usually very good and most people don’t have any problems. But occasionally things can go wrong. This page tells you where to start when you want to sort out a problem with a GP. -
Advice and Information -
NHS dental care is usually very good and most people don’t have any problems. But occasionally things can go wrong. This page tells you where to start if you have a problem with an NHS dentist. -
Advice and Information -
NHS care is usually very good and most people don’t have any problems. But occasionally things can go wrong. This page tells you more about how to raise concerns about health services that aren’t GPs, hospitals and dentists. -
Advice and Information -
The care you receive in an NHS hospital is usually very good and most people don’t have any problems. But occasionally things can go wrong. This page tells you where to start when you want to sort out a problem with an NHS hospital. -
Advice and Information -
If you’re unhappy about your treatment for a mental health problem, you may be able to make a complaint. -
Advice and Information -
Some links and organisations for advice about how to make a complaint -
Advice and Information -
Adult social care is usually very good and most people don’t have any problems. But sometimes you need to raise concerns. This page tells you how to make a complaint. -
Advice and Information -
NHS and adult social care are usually very good and most people don’t have any problems. But occasionally things can go wrong. -
Advice and Information -
A collection of local health and social care complaints contacts -
Advice and Information -
Information about complaints advocacy and other advocacy services from VoiceAbility in Northamptonshire -
Advice and Information -
Organisations that can help with general NHS Complaints and advocacy -
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Healthwatch Northamptonshire has published a report on patient experience of Kettering General Hospital NHS Foundation Trust (KGH) -
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There are new duties for local authorities, as well as changes to how care is charged for, who has to pay and how much people will have to pay towards their care.